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Plano

    Burger King Shift Manager - Plano, United States - Dossani Paradise Careers

    Dossani Paradise Careers
    Dossani Paradise Careers Plano, United States

    2 weeks ago

    Default job background
    Description
    Job Details

    Level
    Experienced

    Job Location
    Burger King 13192 Plano-Ohio - Plano, TX

    Position Type
    Full-Time/Part-Time

    Education Level
    None

    Travel Percentage
    None

    Job Shift
    Any

    Job Category
    Restaurant - Food Service

    Description

    SUMMARY

    The Shift Coordinator improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.

    RESPONSIBILITIES
    • Responsible for restaurant operations (labor, inventory variance, GUEST TRAC responses) during assigned shifts, including opening and closing restaurant
    • Provides production direction to Team Members in a clear and concise way
    • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
    • Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with
    • Company standards
    • Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
    • Works with team to act on Guest feedback and resolve complaints in a timely, friendly and professional manner
    • Directs, trains and motivates Team Members during shift on each of the workstations
    • Complies with the requirements of government regulations, BKC Market Policy, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all activities in the restaurant during the shift
    • Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
    • Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
    • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
    • May perform essential functions and duties listed in the restaurant Team Member job description
    • Flexible to work evenings, weekends and holidays.
    • Prompt and regular attendance on assigned shifts
    Qualifications
    • Completion of all company certification programs
    • English language preferred
    • Willingness to travel preferred
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