Director of Financial Aid - Spindale, United States - Isothermal Community College

Description

Posting Details

Position Information

Title
Director of Financial Aid

Full or Part Time
Full Time

Number of Months
12 Months

Proposed Date of Employment
07/01/2024

Work Schedule

Permanent or Temporary
Permanent

Salary Band
Commensurate with experience

Position Summary Information

Position Summary

In support of the overall mission of Isothermal Community College, it is the responsibility of the Director of Financial Aid to enable students to pursue higher education by administering financial aid programs designed to offset the cost of attendance.

Responsibilities

Coordinate and administer Financial Aid program/Financial Aid Office supervision

1. Develop, evaluate, and revise financial aid procedures to ensure compliance with federal, state, and institutional guidelines

2. Provide leadership and supervision in monitoring and organizing the work of the division

3. Maintain a working knowledge of federal, state, and local financial aid guidelines

4. Develop, assess, and refine office workflows and processes that promote efficiency and balance workload among staff

5. Troubleshoot problems and issues that occur, and provide counsel, to maximize student aid support to advance student progress, completion, and success

6. Oversee and ensure that current and prospective students receive accessible, friendly, and professional service from the Financial Aid staff in all types of multimedia, interactions, and locations including self-service, face-to-face, etc.

7. Supervise the administration of all federal and state financial aid programs

8. Supervise the administration of all internal and external scholarship programs including Powers Promise Scholarships

9. Balance and reconcile all accounts with the Business Office for year-end as required by the Department of Education

10. Oversee and ensure that the Eligibility and Certification Approval Report of Programs (ECAR) is updated, submitted, and approved by the Department of Education

11. Oversee and ensure that every five years renewal data is collected and submitted for The Program Participation Agreement (PPA) approval with the Department of Education

12. Assess and ensure aid recipients' compliance with the Satisfactory Academic Progress (SAP) policy

13. Oversee and coordinate activities such as financial aid and financial literacy workshops in the community and within the college that educate prospective and current students about financial aid opportunities and money management

14. Develop, assess, and coordinate information services that educate financial aid recipients about important guidelines to help them retain financial aid eligibility

15. Oversee data security practices among financial aid staff and in all functions of the Financial Aid Office in compliance with local procedures as well as state and federal regulations in a manner that ensures the protection of college data

16. Coordinate Financial Aid Consortium agreements with students and other colleges

17. Provide leadership for and supervise Financial Aid Office staff and ensure that staff have the training needed to carry out their jobs with excellence

18. Lead assessment, planning, and goal-setting processes and activities for the Financial Aid Office

19. Submit Financial Aid Office budget requests annually as requested by supervisor

20. Participate in professional development opportunities that advance knowledge of financial aid and facilitate networking with financial aid colleagues

21. Assist the Dean of Students and Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) Steering Committee in maintaining compliance with relevant SACSCOC standards

22. Serve as point of contact for the Department of Education (ED)

23. Develop, maintain, and ensure access to financial aid consumer information as required by the Higher Education Opportunity Act

24. Oversee and ensure the accuracy of all information provided about the financial aid program including (but not limited to) Isothermal's website, College Catalog and Student Handbook, Patriot Port, printed materials, chatbot, and through social media

25. Follow federal, SACSCOC, state, and local guidelines in maintaining student financial aid records and reporting procedures

26. Maintain familiarity with federal program review and financial aid audit procedures and assist in making the college community aware of requirements as well as compliance with requirements

27. Work with federal (ED) and State (Eagle, NCSEAA) auditors as needed for program reviews

Administer and maintain the technical support for the financial aid program

1. Ensure all financial aid records are properly maintained and updated within the ERP (e.g., Colleague) system

2. Ensure all of the institution's electronic links to the U.S. Department of Education are properly maintained and updated, including but not limited to, Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS), E-Apps, AmeriCorps, The Knowledge Center (ED), FAA Access, and Federal Student Aid- FSA Partner Connect (ED -System with Dashboards), etc.

3. Oversee the maintenance of the financial aid module within Colleague to include the required annual setup and implement financial aid processes using Colleague

4. Utilize various in-house applications and/or platforms as supplements to Colleague to perform checks and balances and ensure the accurate and efficient running of the various financial aid programs. (Eagle Program working with the Business Office and the State Auditor)

Assist the Dean of Students with other duties as assigned including but not limited to:

1. Assist in the development and execution of a departmental assessment plan

2. Maintain statistical records necessary for various reports and administrative decisions

3. Coordinate outreach with the Director of Enrollment Management and the Recruiter

4. Provide coverage in Student Services in the evening as needed

5. Participate in college committees including but not limited to:

§ Financial Aid

§ Curriculum Committee

§ Powers Promise Scholarship Committee

§ ICC Institutional Scholarship Committee

§ Regional Financial Aid committees

Prepare state, federal, and area-specific reports

1. Prepare and submit the Fiscal Operation Report and Application to Participate (FISAP) to the Department of Education (ED)

2. NCHED A-10 to the North Carolina Community College System

3. Prepare and submit end-of-the-year reports pertaining to the disbursement of state aid

4. Prepare and submit all other reports relating to financial aid as required

Skills and Abilities

1. 1. Maintain an understanding and appreciation of the mission, history, current programs, services, and goals of Isothermal Community College
   2. Demonstrate comprehensive knowledge of federal financial aid programs and regulations
   3. Utilize qualities of creative, visionary, ethical leadership when implementing technologies, initiatives, procedures, and practices of Financial Aid and Student Services
   4. Possess excellent skills for anticipating needs, planning, organizing, executing, and functioning effectively under the time constraints of rapidly changing priorities
   5. Ability to establish, cultivate, and maintain positive, professional relationships with students, colleagues, and a greater network
   6. Professional acumen with excellent communication skills (written and oral) in a variety of settings with people from diverse backgrounds, educational levels, and age groups
   7. Progressive knowledge and ability to operate computers, mobile devices, internet platforms, and college-related software including Office 365, ERP system (e.g., Colleague), and applications relevant to the role
   8. Commitment to appreciating diversity and equitable practices designed to enhance an ever-evolving campus culture of inclusivity that values the unique perspectives of all individuals
   9. Possess a strong working knowledge of secondary and postsecondary education
   10. Independently perform complex tasks and prioritize multiple projects requiring frequent changes in activities, troubleshooting, and analytical skills utilization
   11. Accuracy and keen attention to details
   12. Initiative-taking skills for leading and carrying out projects
   13. Ability to use good judgment to deal fairly and confidently with all students, personnel, and stakeholders
   14. Ability to adapt to evolving expectations of information technology needs in a higher education environment
2. 15. Working knowledge of basic accounting and mathematical principles
   16. Ability to learn rapidly and readily adapt to change
   17. Ability to work without close supervision and be self-motivated
   18. Ability to multitask and switch easily and quickly from one job duty to another.
   19. Ability to work as an integral part of a team
   1. Professionalism in handling confidential files/information (FERPA & PII)
   2. Ability to maintain accurate, well-documented financial aid records for compliance purposes
   3. Skills in counseling students regarding application procedures and the availability of financial aid sources
   4. Skills in teaching students and parents during financial aid workshops

Minimum Qualifications

1. Bachelor's degree required in Student Development, Business, Accounting, Counseling, or a related field required
2. Experience and proficient knowledge and understanding of Title IV programs and federal regulations required

Preferred Qualifications

1. Master's degree preferred
2. Minimum of five years of leadership experience in Financial Aid or Admissions, including three years of supervision experience of full-time personnel preferred
3. Experience with Student Information Systems (Colleague) preferred.

Posting Detail Information

Open Date
10/02/2023

Close Date

Open Until Filled
Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at [redacted] or via phone at ([redacted].