Customer Support Representative - Johnston
Only for registered members Johnston, United States
1 month ago
Job summary
We are seeking a Customer Support Representative to work at a premier customer in Johnston, IA. The job involves delivering technical support and solutions for 80+ ISG products, maintaining online support tools, and taking inbound/outbound calls, chats, and emails with a customer-first mindset.
Responsibilities
- Delivering technical support and solutions for 80+ ISG products
- Maintaining online support tools and solutions to enhance customer experience
- Taking inbound/outbound calls, chats, and emails with a customer-first mindset
Qualifications
- College degree (Associates, Bachelors, etc)
- Strong interpersonal skills, negotiation abilities, and conflict resolution experience
- Experience in customer service or technical support, with a high comfort level in consumer software and computer troubleshooting
Job description
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