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    Field Service Technician - Vandalia, United States - AVI-SPL

    AVI-SPL
    AVI-SPL Vandalia, United States

    3 weeks ago

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    Description
    :

    Job Summary


    The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.


    Essential Duties and Responsibilities
    Read and interpret electronic schematics and architectural blueprints
    Perform preventative maintenance visits to help maintain a stable client-based system
    Clean various AV equipment including but not limited to:

    camera lenses monitors and equipment fans
    Take responsibility to accurately complete job documentation as needed
    Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
    Field service support of networked devices (Routers IP Protocols etc.)
    Perform service tasks in a timely and quality conscious manner including but not limited to:

    pulling cable installing connectors mounting projectors and hanging ceiling mounts
    Provide necessary training and support for next level service technicians
    Provide end-user client training as needed
    Adhere to and understand OSHA standards for all phases of the job
    Setup and troubleshoot various video codecs/video teleconferencing systems
    Travel to various job sites required
    Other duties assigned as needed

    Skills and Abilities

    Effectively communicate with employees customers and colleagues
    Ability to use hand and power tools in a safe and efficient manner
    Ability to work and think independently and ensuring to meet deadlines
    Basic computer knowledge
    Knowledge of basic signal flow for audio video and control
    Ability to manage small to medium projects
    Ability to solder & crimp connectors
    Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards

    Education and/or Experience

    Minimum of - 3 years of audiovisual integration experience preferred
    Formal education in Electronics or related field preferred
    Minimum of a High School Diploma or equivalent preferred
    Preferred external training:

    o OSHA 30-Hour Construction Course
    o Avixa (InfoComm) Quick Start to the Audio-Visual Industry
    o Avixa (InfoComm) CTS General Certification
    o AMX Intro to Networking for AV Professionals
    o Crestron Professional Installation
    o Exton AV Associate Certification

    Working Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.

    Physical Requirem

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