Night Auditor - Clayton Club, Denver, CO, US
1 day ago
Job description
Clayton is a catalyst for community and connection. A local experience with a global perspective, constantly evolving the way we travel, gather, and live. Between our highly-anticipated events and Clayton collaborators bringing their individual brands of creativity to the Clayton experience, you're always in good company here.Your dedication and watchful nature help others sleep well at night. This individual loves to be up at night and being an integral part of setting up the property for the day ahead. Daily duties include: providing excellent customer service to guests and keep the front desk orderly, reconciles all accounts, and processes invoices.
Requested Tasks
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
- Balance and audit accounts for accuracy
- Identify and resolve discrepancies
- Handle requests and complaints and directing them to other team members or departments accordingly
- Answer all internal and external calls and inquiries
Requested Capabilities
- Prior experience highly preferred
- Attention to detail
-
Ability to handle multiple requests simultaneously
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Job Close Date: 3/16/26 or until filled
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