Guest Service Agent - New Cumberland - SpringHill Suites by Marriott

    SpringHill Suites by Marriott
    SpringHill Suites by Marriott New Cumberland

    1 week ago

    Description

    Job Summary:

    This is an exciting opportunity to join our team as a Guest Service Agent at SpringHill Suites by Marriott. We are looking for a highly motivated individual who can provide exceptional customer service and support our guests during their stay.

    • Greet and register guests while ensuring a seamless check-in experience.
    • Handle guest inquiries regarding hotel services, room types, rates, discounts, credit policies & procedures.
    • Process payments accurately using the Point of Sale system (PMS) or cashier's terminal; handle cash transactions with change given where necessary; verify all forms of payment prior accepting any card or Cash Deposit tendered;

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