Implementation & Launch Specialist - Palo Alto, United States - Just Appraised

    Just Appraised
    Just Appraised Palo Alto, United States

    2 weeks ago

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    Description
    [Full Time] Implementation & Launch Specialist at Just Appraised (United States) | BEAMSTART Jobs

    Implementation & Launch Specialist

    Just Appraised United States
    Date Posted
    27 Jun, 2022
    Work Location
    Palo Alto, United States
    Salary Offered
    Not Specified
    Job Type
    Full Time
    Experience Required
    No experience required
    Remote Work
    Yes
    Stock Options
    No
    Vacancies
    1 available

    Salary:
    $65k-85k USD (dependent on experience) + Equity + Benefits
    About Us

    We're building software to help public servants in county governments save time and money by using AI to streamline the processing of real estate sales.

    The Role
    This is a full-time role to join a growing government technology company.

    We're looking for a teammate who can partner with customers early in the post-sale process and manage conversations with stakeholders to gather the necessary information, data, and IT resources for a fast implementation.

    This involves leading client calls with IT teams, sharing technical requirements, and a passion for project management and follow up.


    Responsibilities:
    Act as primary point of contact and project manager for customer launch logistics
    Ensure customer success by communicating key deliverables, timelines to facilitate launches in a timely manner
    Facilitate successful launches by diagnosing workflow challenges and providing product configuration recommendations to Customer Success team
    Closely collaborate with our sales, Integrations, and Customer Success team to become the subject matter expert on a client and provide seamless information handoffs

    Note:
    We are a fully remote team

    What We Value:
    Attention to detail and exceptionally strong project management skills
    Excellent written and verbal communication skills
    Ability to work effectively in teams of technical and highly non-technical individuals
    Critical thinking skills to understand how to translate customer needs into technical decisions
    Skill and comfort working in a rapidly changing environment with dynamic objectives
    Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision
    Patience and empathy for non-technical customers

    Nice to Have:
    Some technical knowledge
    Project management experience
    Experience in a client-facing role
    Passion for the public sector
    Our Culture
    We are passionate about building a diverse and inclusive environment.

    We are looking for teammates who care about encouraging different points of view, engaging in healthy debate, and want to work on the hard skills of practicing inclusion on a daily basis.

    About Just Appraised

    Just Appraised makes software for local governments.


    Company Size:
    People

    Year Founded:

    2017


    Country:
    United States


    Company Status:
    Actively Hiring

    Looking for Partners

    Looking for Clients

    Raising Funds

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