- Must Have Technical/Functional Skills
• Network L2/L3 skills in Routing, Switching, Wireless LAN, SolarWinds, - Clear understanding and troubleshooting skills in LAN/WAN/ Data center Network infrastructure.
- Experience in working with different vendors like Cisco, Arista TAC / RMA process.
- Incident, Change, problem request and service request Management.
- Good at Technical documentation, Information Security Awareness, Availability, and flexibility as needed, Collaboration, Teamwork, Quick learner.
- Hands on experience in network technologies like routing, switching, LAN, WAN, Wireless LAN. Administration of Cisco router, Cisco and Arista switch, Access point, Wireless LAN Controller, SolarWinds.
- Experience in OSPF, EIGRP and BGP routing protocols; QOS, TCP/IP, VLSM and ACLs.
- Excellent skills having experience managing large and complex enterprise network.
- Clear understanding of IOS, CATOS, NXOS, EOS.
- Experience in a large, complex network environment in managing MPLS, IPSec VPN and other WAN technology using Cisco ASR and ISR routers.
- Experience in a large, complex network environment using Cisco Nexus (7000, 93000, 55xx and 2xxx) and Cisco 65xx, 45xx, 3xxx,29XX, Cisco IE-4010-4S24P series switches.
- Experience in Cisco 8500 series, 5500 series Wireless Lan Controller.
- Experience in configuring VPC, port-channel, HSRP, STP, VLAN,
- Experience in high severity incident handling and escalate to correct time if required.
- Good to have experience in FortiGate and Cisco Firepower Firewall
- Good to have experience Cisco Client SNAC
- Good to have experience in F5 BIG IP LTM
- Good to have ITIL, CCNA or CCNP certification
- Provide Network Operations support in EST hours 8 AM to 5 PM during weekdays. After office hours and weekend rotational on-call support.
- Follow Incident, change, problem request and service request management process with 100 % compliance to agreed standards, Meet Client SLAs.
- Responsive to all the communication. With our services give good experience to our client and achieve 100 % customer satisfaction.
- Learn new technologies as needed and start supporting them.
- Provide technical support and analysis, operation, administration, and troubleshooting activities- Adhere and advocate change management policies, incident management and trouble response scenarios.
- Lead, facilitate, and coordinate work activities of others within the work group, team, or department- Prepare technical documentation including procedures, manuals, reports and standards.
- Exhibit, problem solving, troubleshooting, resolution, communication, and customer service skills.
- Apply patches or Code Upgrade as per Customer recommendation.< /span>
- Configure, manage, and operate the Network Environment and the Network Services incorporating redundancy as per the guidance provided by Customer Network Design & Architecture team.
- Assist, in accordance with SLA, in resolving Incidents and completing Tasks associated with Network equipment and Network Services software by coordinating with Field Operation team for on-premises break/fix support as necessary.
- Follows policies, practices, procedures, standards, and company rules relative to assignments; complies with regulations and procedures required by external agencies.
- Analyze network performance, troubleshoot when necessary, and provide resolutions to technical problems.
- Review and evaluate the impact of the Network Services, particularly Changes in the Network Environment, on the other IT Functions and other Customer IT Environment Providers.
- Must be able to clearly interact with customers, understand the customer's requirements and be able to present solutions to customers. Interact with team lead and other team members to improve support quality.
- Good to have graduation and network certification like CCNA/CCNP
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Network Engineer - Lewis Center, United States - ApTask
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Description
About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.
Salary Range: $100K-$110K/Annum
Job Description:
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at