Office & Operations Manager - State College, PA
2 days ago

Job description
About Thrive HR Management
Thrive HR Management partners with growing small businesses and non-profits to simplify and strengthen their people operations. We provide hands-on, practical HR support — from compliance and policies to strategic growth planning — acting as an extension of our clients' leadership teams.
We are a small but growing team who have helped almost 200 clients in the last 4 years; many in the Centre County area. Our work is fast-paced, meaningful, and relationship-driven. We are looking for an Office Manager who will become the operational backbone of our organization.
Why This Role Matters
We need a steady, numbers-driven, calm-under-pressure professional who will:
- Own our internal administrative and financial operations
- Keep projects on track and within budget
- Be the first impression for new and existing clients
- Create order and structure as we continue to grow
At 6 months, success looks like this: You are confidently managing our systems and telling us what needs attention.
Key Responsibilities
Financial & Budget Management
- Manage Accounts Payable and Accounts Receivable
- Maintain internal bookkeeping in QuickBooks
- Assist with client payroll processing and audit-related reporting, as needed
- Track client budgets and flag overages
- Monitor project profitability and internal financial tracking
- Reconcile accounts and ensure financial accuracy
Client Experience & Administrative Leadership
- Serve as first point of contact for prospective and existing clients
- Set up new clients and projects in internal systems
- Enter and manage projects in Monday (or new system if implemented)
- Maintain strong documentation and organized records
- Follow up on invoices and client documentation
- Ensure client communication is timely and professional
Systems & Process Ownership
- Be the in-house expert on: QuickBooks, , THRYV, MinDoc
- Help evaluate and potentially transition to a new platform
- Lead system setup and data transfer if changes occur
- Document and refine internal processes (we are actively building SOPs with a consultant and Scribe)
- Identify inefficiencies and recommend improvements
Required Experience
- Minimum 3 years experience in accounting, bookkeeping, or office management
- Strong math and analytical skills
- Experience with AP/AR and financial tracking
- Advanced proficiency in Microsoft Office (Excel, Outlook, Word)
- QuickBooks experience strongly preferred
- Excellent written and verbal communication skills
HR experience is not required — we will train that.
Compensation & Benefits
- $38,000-$45,000 (based on experience)
- Performance-based bonuses tied to goals
- Occasional travel may be required
- No degree required
The Right Personality Fit
This role requires someone who:
- Remains calm under pressure
- Thrives on "closing the loop"
- Loves clean spreadsheets and balanced accounts
- Brings structure to chaos
- Can confidently redirect and prioritize leadership when needed
- Is proactive, not reactive
- Finds satisfaction in keeping others on track
You will work closely with two professionals who are strong in HR consulting & support. We need a counterbalance — someone grounded, steady, and detail-oriented who can keep operations running efficiently so we can focus on client service.
Industry background is flexible. If you are strong with numbers, organized, and enjoy being the operational anchor of a small business — we encourage you to apply.
Job Type: Full-time
Pay: $38, $45,000.00 per year
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
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