- Welcome patients warmly and professionally from the moment they arrive
- Provide concierge-level service to patients and referring general dental offices
- Schedule appointments strategically to optimize provider time, treatment flow, and patient satisfaction
- Prepare and manage daily provider schedules
- Prepare and organize patient charts
- Collect patient financial responsibility with clarity and confidence
- Manage patient flow to reduce wait times
- Maintain strong, professional relationships with referring offices
- Keep the reception area organized and welcoming
- Protect patient confidentiality in full accordance with HIPAA
- High school diploma or equivalent
- 1+ year of customer service experience
- 1+ year of healthcare experience
- Periodontal, dental, or specialty dental experience
- Understanding of dental terminology
- A friendly, confident, and professional presence
- Strong organizational skills and attention to detail
- Confidence handling financial conversations with patients
- Solid basic office skills (typing, filing, scheduling systems)
- The ability to multitask without losing warmth or composure
- A patient-first and team-centric mindset
- Medical (including Virtual Care), Dental & Vision Coverage
- Employee Assistance Program (EAP)
- Uniforms/Scrubs provided
- Competitive pay, Bonus potential, Annual merit reviews
- 401(k) with Company Match
- Health Savings Account (HSA) with eligible plans
- Basic & Supplemental Life Insurance
- Spouse & Child Life Insurance
- Paid Vacation (starting at 2 weeks), Sick Time, 6 Annual Paid Holidays
- Short- & Long-Term Disability
- 2 Weeks Paid Parental Leave
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Scheduling Coordinator - Boston - Back Bay Periodontics & Dental Implants Careers

12 hours ago
Description
On-Site Scheduling Coordinator – Periodontics/Oral Surgery
Back Bay Periodontics & Dental Implants
398 Commonwealth Ave, Boston, MA
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Monday–Friday | 7:30am–4:30pm / 8:30am–4:30pm (rotation)
On-site position (not remote or hybrid)
Be the First Impression of a Premier Periodontal Practice
At Back Bay Periodontics & Dental Implants, we specialize in advanced periodontal care and dental implant treatment – helping patients restore their health, confidence, and smiles. Periodontal care is personal. Many of our patients are referred to us for complex gum disease treatment, implant placement, and surgical procedures. They may feel anxious, overwhelmed, or unsure of what to expect.
That's where you come in.
We're looking for a polished, compassionate, highly organized Scheduling Coordinator who understands that exceptional patient care begins at the front desk.
Your Impact
As our Scheduling Coordinator, you play a critical role in delivering a seamless patient experience and supporting clinical excellence.
You are not "just answering phones." You are ensuring our day runs efficiently and our patients feel cared for from start to finish.
What Makes You a Great Fit
Required:
Highly Preferred:
You Bring:
Experience in a periodontal or specialty dental office is especially valuable, as our scheduling requires coordination of surgical procedures, implant cases, and ongoing periodontal maintenance.
Why Join Our Practice?
We are proud to be a respected periodontal specialty practice serving Boston and partnering closely with referring dentists throughout the community. Our team is professional, collaborative, and committed to excellence.
Core Benefits & Wellness
Financial Well-Being
Life Insurance
Time Off & Leave
Ready to Join an Elite Team?
If you're looking for a stable, professional environment where your role truly matters – and where patient experience is held to the highest standard – we would love to meet you.
Apply today and become part of a practice that sets the standard for exceptional periodontal and oral surgery care in Boston.
We are an Equal Opportunity Employer. xhmxlyz All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
Compensation details: 22-26 Hourly Wage
PI1407d8379bb
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Scheduling Coordinator
Only for registered members Boston, MA, US
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Scheduling Coordinator
Only for registered members Boston
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Scheduling Coordinator
Back Bay Periodontics & Dental Implants Careers- Boston
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Scheduling Coordinator
Only for registered members Boston
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Scheduling Coordinator
Only for registered members Boston, MA, US
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Scheduling Coordinator
Only for registered members Boston, MA
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Scheduling Coordinator
Full time Only for registered members Boston
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Scheduling Coordinator
Back Bay Periodontics & Dental Implants- Boston
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Scheduling Coordinator
Full time Only for registered members Boston
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Scheduling Coordinator II
Only for registered members Boston
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Staff Scheduling Coordinator
Only for registered members Boston
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Surgical Scheduling Coordinator
Only for registered members Boston
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Staff Scheduling Coordinator
Full time Only for registered members Boston
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Scheduling Coordinator
Full time Only for registered members Malden
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Surgical Scheduling Coordinator
Only for registered members Boston, MA
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Surgical Scheduling Coordinator
Full time Only for registered members Boston
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Surgical Scheduling Coordinator
Only for registered members Boston, MA
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Scheduling Coordinator
Full time Only for registered members Malden, MA, US
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Staff Scheduling Coordinator
Only for registered members Boston, MA
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Wellness Coordinator/Scheduler
Only for registered members Cambridge