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    NOC Technician - Austin, United States - The Select Group

    The Select Group
    The Select Group Austin, United States

    Found in: Appcast US C2 - 1 week ago

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    Description

    NOC Technician:

    The Select Group is looking for a NOC Technician for one of their top telecommunication clients. This is going to be a long-term contract, located in Austin, TX. The shift will be Sunday – Wednesday, 12:30 pm – 11:00 pm CST.

    NOC Technician Requirements:

    • Prior Networking experience - experience working in a NOC environment
    • Telecom/Internet Service Provider experience (highly preferred)
    • Strong Networking knowledge:
    • Cisco-based commands
    • OSI Model
    • Routing protocols
    • High speed data, digital video, VOD, switch, LAN/WAN networking
    • Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
    • Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
    • Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems

    Nice to Have Skills:

    • CCNA or Network+ Certification (highly preferred)
    • Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
    • Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
    • Understanding of fault isolation and troubleshooting

    NOC Technician Responsibilities:

    • Plans and implements enterprise networks and related hardware and software.
    • Designs and documents network architecture.
    • Performs assessments on existing technologies to determine performance and capacity gaps.
    • Establishes security (firewalls, intrusion detection), connectivity and access parameters.
    • Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
    • Programs routers and switches. Implements communications technologies (data or voice).
    • Manages network services from planning phase through implementation.
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