Sr. Business Analyst - Bothell
2 weeks ago

Job summary
The job needs a utility domain consultant with very strong work experience in data analytics in customer services/call center area.
Responsibilities
- Identifying and creating use cases for call center analytics
- Conducting workshops for use case walkthrough with IT and business stakeholders an get agreement and finalize
- Write functional specification docs, requirement analytics document, use case documents and obtain business and IT sign offs
Job description
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