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- Monitor systems, applications, and networks to ensure continuous operations of enterprise systems. Utilize tools to verify services, detect, report, escalate, and correlate events, documenting anomalies per procedures.
- Provide technical support and troubleshooting for IT incidents, service requests, and computer operations management. Evaluate, prioritize, correlate alerts, document, and triage IT incidents promptly to minimize end-user impact.
- Plan, implement, and maintain upgrades/updates/fixes for core operating systems and components following industry best practices without impacting system/network availability and reliability.
- Act as a liaison between vendors, technical support, and departments to resolve complex system or network issues.
- Troubleshoot network devices, establish connectivity, and perform installations, removals, and positioning of computer equipment and cabling in the Data Center.
- 5+ years in IT role, maintaining enterprise network systems according to best practices.
- 3+ years implementing enterprise networks with Cisco routers/switches and security tools.
- 1+ year in reading technical documents and using engineering/monitoring tools.
- Ability to build customer relationships, prioritize tasks, and handle multiple priorities effectively.
- Excellent written and verbal communication skills, including technical articulation and documentation.
- Lift and carry up to 50 pounds with reasonable accommodations.
- Valid WA State driver's license.
- Successful clearance of Criminal Justice Information System (CJIS) background check is required for the selected candidate.
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
- Yes
- No
- Yes
- No
- Yes
- No
- Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
Network Engineer - Seattle, United States - King County
Description
Salary: $100, $127,462.40 AnnuallyLocation : Chinook Building 401 5th Avenue Seattle, WA
Job Type: Special Duty Assignment or Term Limited Temp (TLT)
Job Number:
Department: KCIT - Information Technology
Division: Ops and Infrastructure
Opening Date: 04/29/2024
Closing Date: 5/12/2024 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: C19 : PROTEC17-Information Tech
Full- or Part-Time: Full Time
Summary
King County is driving to become the best run government in the country. For King County Information Technology (KCIT) that means innovating and iterating on how we deliver high quality services and solutions to our customers.
We are seeking a Network Engineer to support KCIT's Datacenter, Network Infrastructure, and Technology Platforms. The responsibilities of this position include maintaining and administering large, complex technology systems Countywide and/or large systems of comparable impact in departments or divisions. This position is responsible for one or more systems, such as Cisco switches, Adva Optical devices, Physical Infrastructure Standards, and Physical Access security.
King County Department of Information Technology (KCIT)
KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation.
KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit:
Job Duties
Hybrid WorkThe work associated with this position will be performed through a combination of onsite work and telecommuting. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Position DurationEstimated for a duration of 3 years.
Union
This position is represented by Protec1`7 Information Technology
Classification: IT Production Engineer
Work ScheduleThis position is exempt from the provisions of the Fair Labor Standards Act and is not overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m.-5:00 p.m., Monday through Friday. Alternative work schedules may be considered.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
Are you ready to APPLY?
The recruitment for this position is open to all qualified candidates. This recruitment may be used to fill future vacancies. A completed King County Application and Resume are required for consideration. Applications submitted without all material will not be considered.
QuestionsIf you have questions regarding this recruitment, please contact Shannon Hoeper, shoeper or
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you authorized to work in the United States?
Does your authorization require sponsorship now or in the future from an employer or other source? (This does not preclude you from being considered for this position.)
The person hired for this position must successfully pass a Criminal Justice Information Technology (CJIS) background investigation. Are you willing to undergo a thorough background investigation prior to an offer of employment? This will include reference checks with previous employers, and a criminal background check including fingerprinting.
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question