- Always follows and complies with safe operating practices and procedures.
- Independently determine parts required for each job and interact with the Shop Parts Department to obtain them.
- Maintain a clean and safe work environment. Assist in cleanup at the end of each day for tools, parts, and equipment.
- Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
- Work with the Service Writer to assess customer needs, provide information or assistance, resolve their problems, or satisfy their expectations.
- Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
- Act with integrity, demonstrate honesty, and keep commitments. Behave consistently, keeping sensitive information confidential and adhering to ethical and professional standards.
- Perform scheduled preventative maintenance ("PM"), DOT Inspections, and follow-up repairs on light, medium, and heavy-duty vehicles in a Shop environment.
- Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
- Use hand tools, precision instruments, as well as Trailer tools, welding equipment, lifts, and jacks.
- Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued device and/or Karmak application.
- Accurately complete DOT forms and all other forms of documentation in a timely fashion.
- Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
- Communicate with the Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss RO findings notes.
- Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, including OSHA, EPA, and DOT.
- Participate and complete all-in company-required safety training.
- Maintain Shop assigned service trucks, conducted safety checks, and daily pre/post trip inspections.
- Perform minor adjustments and repairs on various types of trailer equipment and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers, and Trailer steering systems.
- Adhere to company policies, processes, and procedures.
- High School Diploma/GED and up to 2 years experience in a related field
- Safe drivers are needed; a valid driver's license required
- Valid DOT Medical Card or ability to obtain one before employment or within 72 hrs of hire
- Possess and supply a set of hand tools necessary to perform required job duties.
- OEM training and certifications are preferred.
- Participate in and complete all-in company-required training
- ASE T8 (PMI) certification
- ASE 608/609 certification*
- Knowledge of trailer parts and systems, including their designs, uses repair, and maintenance, to make repairs or perform maintenance services.
- Understand the implications of new information for both current and future problem-solving and decision-making.
- Ability to lift, bend, climb, stand, and walk for long periods; ability to perform moderately heavy laboring work
- Ability to exert oneself physically over long periods without tiring, which may include performing repetitive tasks.
- Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
- Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
- Ability to determine the type of tools and equipment needed.
- $18-$22+ hourly depending on experience and location.
- Safety Boots & Safety Glasses reimbursement
- Uniforms provided with laundry service where available
- Technical training provided to advance your career
- Dedicated career path – 'Over 50% of our front-line managers are promoted from within'.
- Health, dental, and vision insurance starts DAY ONE of employment.
- 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
- Accrue up to 192 hours (4 weeks and 4 days) of Paid Time Off starting the first year of employment.
- Tuition Assistance/Reimbursement
- Adoption/Surrogacy assistance
- Pet Insurance
- Multiple ERG, diversity groups, and company-paid volunteer hours.
- Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
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