Tier 1 Help Desk Support - Winnemucca

Only for registered members Winnemucca, United States

1 day ago

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Job summary

The Help Desk Analyst will provide specialized operational help desk support to PRMS/PRMM users worldwide.


Responsibilities

  • Provide technical expertise and assistance on questions/issues supporting real-world contingencies related to the PRMS/PRMM fielded system.
  • Support the steps necessary to resolve a trouble ticket within the defined response time based upon assigned ticket priority (critical – low).

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