Storage Facility Manager - Clarksville, United States - Millan Enterprises LLC

Description

$37,923 to $50,000 Annually

As a Storage Unit Manager, you will be responsible for the day-to-day operations of our storage facility. You will play a crucial role in maintaining a clean, safe, and customer-friendly environment while ensuring efficient and smooth operations. The ideal candidate will have excellent communication skills, exceptional organizational abilities, and a customer-centric approach.

Overview of responsibilities:

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries, concerns, and complaints promptly and effectively.
• Maintain a high level of customer satisfaction through exceptional service.

Facility Operations:

• Oversee the daily operations of the storage facility.
• Ensure the security and cleanliness of the facility.
• Monitor access control systems and security measures.
• Maintain accurate records of storage unit rentals and occupancies utilizing StoreEdge.

Leasing and Marketing:

• Manage the leasing process, including rental agreements, payments, and lease renewals.
• Promote and sell storage units to potential customers.
• Utilize effective sales techniques to meet occupancy and revenue goals.

Financial and Administrative Management:

• Assist in managing the facility budget.
• Maintain accurate and up-to-date records using the company's management software, StoreEdge.
• Process payments, issue receipts, and manage customer accounts.
• Prepare and submit regular reports to the regional or corporate office as required.

Maintenance and Repairs:

• Assist in coordination of maintenance and repairs to ensure the facility is in optimal condition.
• Schedule routine inspections and address any issues promptly.

Compliance and Safety:

• Ensure compliance with all local, state, and federal regulations.
• Implement safety protocols and emergency response procedures

Education and Training:
Highschool diploma or GED

Knowledge and Experience:

• 2+ years experience working in Storage Facilitation required
• Strong customer service skills.
• Experience in StorEdge Software a plus
• Knowledge of Fair Housing Laws
• Experience in sales

Skills and Abilities:

• Reliable transportation
• Valid Drivers License
• Ability to communicate effectively
• Excellent time management skills
• Attention to Detail
• Confidentiality
• Microsoft Office

Compensation and Benefits:
Paid Time Off (PTO), Health, Dental, & Vision, 401K and 401K 3% Match, Major Holidays