- Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
- Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
- Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
- Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites.
- Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.
- Hourly salary based on experience
- Career Advancement opportunities
- Positive Work Environment
- Recognitions and Rewards
- Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO
- Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
- Position requires you to be available to work in the office at the service center, not remotely
- Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
- Must have the ability to walk short distances and sit for prolonged periods of time.
- Noise level is moderate in an office environment.
- Must be able to lift up to 15 lbs.
- High school diploma or equivalent; AA/BA preferred.
- One (1) three (3) years of customer service experience, or administrative background preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Attention to detail and accuracy in data entry.
- Ability to work in a fast-paced environment and able to prioritize tasks.
- Patience, empathy, and a customer-centric mindset.
- Ability to work effectively in a team and handle high-stress situations with professionalism.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
-
The International Brotherhood of Electrical Workers (IBEW) Local Union 48 is seeking to add an individual to join our Membership Services Team for a duration expected to be 6 months in our Portland, OR Business Office. · ...
Portland, Oregon Metropolitan Area1 month ago
-
The IBEW Local Union 48 is seeking an individual to join their Membership Services Team in Portland, OR. · Support daily office operations by answering phones and responding to e-mails. · Process member dues payments daily. · ...
Portland1 month ago
-
Requisition Number: Job DescriptionCintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-pac ...
Portland12 hours ago
-
Ron Tonkin Toyota is one of the fastest-growing dealerships in the Portland Area. · ...
Portland1 month ago
-
We are hiring a Customer Service Representative for a remote role supporting our distribution department in Portland. · The position is available part-time or full-time and requires applicants to reside in Oregon. · Training is provided, and schedules are flexible. ...
Portland $17 - $23 (USD) Part time3 weeks ago
-
We are looking for a full time Route Sales Representative/Drivers to deliver cleaned items to customer's place of business; pick up soiled items for return to plant. · Maintain adequate general communications with customers to maintain and enlarge business for services offered by ...
Portland1 month ago
-
You are the face of the company. · You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. · Provide information about products including availability, price, applications, limitati ...
Portland $18 - $28 (USD)1 month ago
-
We are looking for a full time Route Sales Representative/Drivers to deliver cleaned items to customer's place of business; pick up soiled items for return to plant. · ...
Portland1 month ago
-
Location: · 955 N Columbia Blvd, Portland, Oregon 97217 United States of America · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you ...
Portland $65,000 - $125,000 (USD) per year1 day ago
-
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from stand ...
Portland $54,849 - $67,069 (USD)2 days ago
-
Location: · 11811 SE 82nd, Portland, Oregon 97086 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will wor ...
Portland $65,000 - $125,000 (USD) per year Full time3 days ago
-
This opportunity stands out with a fast-growing business and supportive leadership. · Be the go-to problem solver for customers · Work in a globally connected business impacting customer experience and operations · Serve as primary point of contact for customers regarding orders ...
Portland, OR1 month ago
-
Transdev is hiring a Customer Service Representative to serve as a key liaison for our TriMet LIFT paratransit contract. · ...
Portland, OR1 month ago
-
Job Title: Customer Service Representative · We are seeking a motivated and customer-focused individual to support clients within the travel industry. · This role is ideal for those who enjoy helping others, possess strong communication skills, and are interested in learning the ...
Portland $65,000 - $125,000 (USD) per year Full time2 days ago
-
U-Haul está buscando personas amables y motivadas para el puesto de Representante de Servicio al Cliente. El candidato ideal trabajará como parte de un equipo apoyo para ser la cara del servicio excepcional de U-Haul y ayudar a los clientes en sus viajes. · ...
Portland $65,000 - $125,000 (USD) per year OTHER2 weeks ago
-
Customer service professionals—don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. · ...
Portland1 month ago
-
We are seeking a highly skilled and motivated Customer Service Representative, preferably with experience working in a technical industry. The ideal candidate can easily partner with our customers and internal resources to find answers to any question that comes their way. · We a ...
Portland1 month ago
-
As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need—right when they need it the most. · ...
Portland1 month ago
-
This role is in office and based in Portland, OR. · As a Customer Service Representative at Smith Optics, you'll be the vital link connecting our brand with our valued customers. · ...
Portland1 month ago
-
The Technical Service Representative has knowledge of surface preparation equipment and methods as well as the successful application of industrial coatings using single and heated plural component spray equipment. Responsibilities include conducting product training and applicat ...
Portland Full time2 days ago
-
· Crowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · GUEST SERVICE REPRESENTATIVE · The Crowne Plaza Portland Downtown - Convention Center is seeking a Guest Service Representative to join our team. The Guest Service Representative provid ...
Portland, OR,1 week ago
Customer Service Representative - Portland - Vortex Doors
Description
Customer Service Representative
Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation and repair company, is seeking a dedicated and customer-focused individual to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.
Job Responsibilities
Great Reasons to Work at Vortex
Work Environment
Requirements
-
Service Representative
Only for registered members Portland, Oregon Metropolitan Area
-
Service Representative
Only for registered members Portland
-
Route Service Representative
Cintas- Portland
-
Service BDC Representative
Only for registered members Portland
-
Customer Service Representative
Part time Only for registered members Portland
-
Route Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Route Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Customer Service Representative
Full time Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland, OR
-
Customer Service Representative
Only for registered members Portland, OR
-
Customer Service Representative
Full time Only for registered members Portland
-
Customer Service Representative
OTHER Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Customer Service Representative
Only for registered members Portland
-
Technical Services Representative
Full time Sherwin-Williams- Portland
-
Guest Service Representative
Only for registered members Portland, OR,