Windows System Administrator Cyber Engineering Services - Baltimore, United States - Cyberesi Cg

    Cyberesi Cg
    Cyberesi Cg Baltimore, United States

    2 weeks ago

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    Description

    Job Title:
    Windows IT Systems Support


    Location:
    [Insert Location]


    Responsibilities:
    Provides support for implementation, troubleshooting and maintenance of Windows IT systems.

    Manages the daily activities of configuration and operation of IT systems.

    Analyze system logs and identify potential issues with end-user systems, servers, storage devices and network devices.

    Install and configure approved hardware and/or software.

    User account management including adding, removing, updating user accounts.

    Answering technical questions and assisting enterprise users through phone, email or deskside.

    Properly documenting all issues in the ticketing system, maintenance log, and/or configuration system.

    Troubleshoot reported issues.

    Documenting Configuration and Configuration changes.

    Recommending ways to increase efficiency or improve processes.

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