- Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
- Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
- Proactively work to identify and resolve client servicing issues, escalating as needed
- Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
- Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
- Participate in morning huddles and end of day debriefs
- Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
- Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
- High School Diploma , GED, or equivalent business experience (required)
- Experience in a client service role (required)
- Experienced in cash handling (required)
- General understanding of PC with Windows based applications and calculator (required)
- Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
- Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
- Strong work ethic and high level of integrity
- Excellent Time management skills
- Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
- Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
- Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
- Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
- Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
- Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
- Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
- Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
- Storytelling: Describes storytelling techniques, concepts, and potential benefits
- Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
- All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
- Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.
- Ability to occasionally operate a motor vehicle with a valid driver's license.
- High School Diploma , GED, or equivalent business experience (required)
- Experience in a client service role (required)
- Experienced in cash handling (required)
- General understanding of PC with Windows based applications and calculator (required)
-
Teller - 40 Hours
4 days ago
Key Bank Burlington, United StatesCompany Description · Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation's largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies thr ...
-
Teller
2 weeks ago
New England Federal Credit Union Queen Park, United StatesNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our South Burlington ranch If you enjoy helping others and have an interest in the financial industry, we want to speak with youThe Teller provides efficient, accurate, and ...
-
Financial Service Representative
2 weeks ago
SeaComm Federal Credit Union South Burlington, United StatesRole: · To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recomm ...
-
Teller
1 week ago
New England Federal Credit Union South Burlington, VT, United States Full timeNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our South Burlington ranch If you enjoy helping others and have an interest in the financial industry, we want to speak with you · The Teller provides efficient, accurate, a ...
-
Credit Union Teller
2 weeks ago
New England Federal Credit Union South Burlington, VT, United States Full timeNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our Shelburne Road branch If you enjoy helping others and have an interest in the financial industry, we want to speak with you The Teller provides efficient, accurate, and ...
-
Relationship Banker
4 days ago
NBT Bank Burlington, United StatesStarting at $18.00 per hour · The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer service to ensure both internal and external customer's needs are met. This individual will be responsib ...
-
Teller
2 weeks ago
New England Federal Credit Union South Burlington, United StatesNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our South Burlington ranch If you enjoy helping others and have an interest in the financial industry, we want to speak with you · The Teller provides efficient, accurate, a ...
-
Senior Teller
4 days ago
Community Bank System, Inc. South Burlington, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
-
Teller
2 weeks ago
New England Federal Credit Union San Francisco, United States PermanentNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our South Burlington ranch If you enjoy helping others and have an interest in the financial industry, we want to speak with you The Teller provides efficient, accurate, an ...
-
Teller
3 weeks ago
New England Federal Credit Union South Burlington, United StatesJob Description · New England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our Shelburne Road branch If you enjoy helping others and have an interest in the financial industry, we want to speak with youThe Teller provides efficien ...
-
Teller Representative- Part Time
18 hours ago
Vermont Federal Credit Union Essex Junction, United States Part timeStarting pay $19 per hour. Start your career with Vermont Federal Credit Union and help us to improve the financial wellness of VermontersNo experience is necessary, we fully train on all aspects of the teller position. · Vermont Federal Credit Union values each individual and t ...
-
Digital Federal Credit Union / DCU Burlington, United States**Schedule** · Tues-Fri: 8:30-5:30, Sat: 8:30-3: hours) · **What You'll Do** · - Summary/Objective:_ · Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals. · - Essenti ...
-
Customer Service Representative
1 week ago
Community Bank System Williston, United StatesOverview: · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York ...
-
Community Bank System, Inc. Hinesburg, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
-
Teller
2 days ago
New England Federal Credit Union Hinesburg, United StatesNew England Federal Credit Union/VSECU is looking for a dynamic, member focused Teller to join the team at our South Burlington ranch If you enjoy helping others and have an interest in the financial industry, we want to speak with you The Teller provides efficient, accurate, and ...
-
Call In Teller
1 week ago
Community Bank System, Inc. Bristol, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
-
Banking Services Representative-Saint Albans Area
18 hours ago
Peoples Trust Company Of St Albans St Albans, United StatesJob Type · Full-time · Description · A Banking Services Representative is 'the face of the bank' and portrays Peoples Trust Company in a professional manner at all times by exhibiting outstanding customer service skills, professionalism, and appropriate written/verbal oral comm ...
-
Teller
2 weeks ago
Community Bank System, Inc. Vergennes, United StatesOverview: · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, ...
Teller - 40 Hours - Burlington, United States - KeyBank
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionCompany DescriptionHeadquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation's largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.
At Key we've made a promise to our clients that they will always have a champion in us. To deliver on that promise, we're committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Education Qualifications
Experience Qualifications
Tactical Skills
Personal Skills
Practical Skills
Core Competencies
Physical Demands
Driving Requirements
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
QualificationsEducation Qualifications
Experience Qualifications
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.