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- High accuracy, organizational skills, and attention to detail. Ability to adapt to changing priorities in a fast-paced environment.
- Experience with alumni/donor management systems or other CRM databases, or the ability to quickly master new technologies with training.
- Strong communication and interpersonal skills.
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- Able to anticipate, deliver on, and exceed the expectations of donors and colleagues and to collaborate effectively.
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Advancement Operations Manager - Hanover, United States - InsideHigherEd
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Description
Posting date:04/10/2024
Open Until Filled:Yes
Position Number:1128697
Position Title:Advancement Operations Manager
Department this Position Reports to:Tuck Advancement
Hiring Range Minimum:$26.30
Hiring Range Maximum:$32.00
Union Type:Not a Union Position
SEIU Level:Not an SEIU Position
FLSA Status:Non-Exempt
Employment Category:Regular Full Time
Scheduled Months per Year:12
Scheduled Hours per Week:40
Schedule:This position is located on campus in Hanover, NH and is primarily an on-site position with an option to work a hybrid schedule 1-2 days per week.
Location of Position:Hanover, NH
Tuck, 100 Tuck Hall
Hybrid
Is this a term position?:No
If yes, length of term in months.:N/A
Is this a grant funded position?:No
Position Purpose:Working across the Tuck Advancement division and in accordance with Tuck's mission, strategy, and institutional priorities, manages a variety of projects and tasks to ensure a positive experience for alumni and donors and the smooth operations of the department.
Description:The Tuck School is seeking an exceptional administrator with strong project management skills, an impeccable eye for detail, and superior organizational, interpersonal and communication skills to join our team as our next advancement operations manager. This is a great opportunity to join a world class advancement team that maintains the highest alumni giving rate among top business schools. To learn more about our recent campaign, The Tuck Difference: The Campaign for Tomorrow's Wise Leaders, visit . For more about working at Tuck: .
Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities:Lorin Parker
Department Contact Phone Number:Department Contact for Cover Letter and Title:
Lorin Parker, Executive Director of Talent Management
Department Contact's Phone Number:Equal Opportunity Employer:
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check:Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?:Not an essential function
Special Instructions to Applicants:Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
Department Management: Serves as a partner to Tuck Advancement leadership managing logistics for external and internal meetings with alumni, donors, and institutional leaders. Communicates with key constituents on behalf of Advancement leaders. Prepares data and presentations. Manages travel itineraries, contracts, payments, and reimbursements. Provides support for staff recruitment. Maintains a high level of confidentiality and sensitivity.
Percentage Of Time:40%
Description:Volunteer Management and Communications: As initial point of contact for Tuck alumni volunteers, facilitates communications needs for volunteer driven events and initiatives. Works in constituent engagement management system to prepare volunteer communications and supports communications in partnership with the Assistant Director, Advancement Operations. Interfaces with alumni to answer questions. Manages departmental mail and email inboxes, working across teams to secure answers to alumni inquiries. Serves as project manager for print mail solicitations and other print projects.
Percentage Of Time:40%
Description:Data and Gift Management: Assists with Tuck Annual Giving (TAG) commitment entry and corrections, coordinating with Dartmouth's Office of Gift Recording and TAG staff to ensure efficient and accurate documentation. Manages timely entry of alumni activity coding in CRM database and ODA salary tool, maintaining accurate and consistent records for alumni engagement (event registration and participation, career coaching, volunteer activity, etc.).
Percentage Of Time:20%
--:Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--:Performs other duties as assigned.