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Senior Post Production Specialist - Frisco - METROPLEX 360 RCS LLC
Description
Benefits:
401(k) matching
Health insurance
Paid time off
Role Summary
The Senior Post Production Specialist is a critical quality and leadership role within a high-volume, deadline-driven post-production environment. The majority of initial image edits are completed by an external editing vendor/partner, while the Post Production (PP) team is fully responsible for ensuring those edits meet Metroplex 360's quality standards prior to delivery.
This role oversees and executes Quality Control (QC) for Matterport 3D tours and real estate photography, leads a small offshore QC/editing team, and performs special, urgent, or pilot edits for new products or customers when required. The position combines hands-on QC expertise, team leadership, and process improvement, supporting production volumes of up to 4,000 images per week while maintaining consistency, accuracy, and speed.
Key Responsibilities
Quality Control & Post Production Oversight
Oversee Quality Control for Matterport 3D tours and/or real estate photography, ensuring vendor-completed edits meet Metroplex 360 quality standards
Review, approve, or reject vendor-edited assets, identifying defects, inconsistencies, or non-compliance with standards
Perform final-level QC checks on priority, escalated, or high-risk jobs
Execute special, urgent, or exception edits as required to meet delivery commitments
Support pilot edits for new products, services, or customer workflows, helping define standards and feasibility
Ensure QC standards are applied consistently across all assets regardless of source, volume, or turnaround time
Team Leadership & Coaching
Provide daily oversight, coaching, and quality guidance for 2 offshore team members responsible for QC and minor post-production edits
Assign and prioritize QC tasks to align with daily production deadlines
Review offshore QC decisions and edits to ensure alignment with internal standards
Deliver continuous feedback and coaching to improve accuracy, efficiency, and judgment
Support training and calibration of offshore team members on evolving QC standards
Production Volume & Deadline Management
Lead a QC function responsible for reviewing and approving assets totaling up to 4,000 images per week
Operate effectively in a high-volume, high-pressure environment with daily delivery deadlines
Balance speed and quality, ensuring vendor output is reviewed efficiently without compromising standards
Anticipate capacity constraints or backlog risks and proactively escalate concerns
Process Improvement & Problem Solving
Analyze vendor quality trends, error patterns, and rework drivers
Identify systemic issues in capture, editing, or workflows and recommend corrective actions
Propose improvements to QC standards, vendor feedback loops, and internal processes
Maintain a big-picture perspective while remaining detail-oriented in execution
Communication & Leadership Collaboration
Communicate quality trends, risks, and recommendations clearly to senior leadership
Escalate recurring vendor or workflow issues with data-driven insights
Act as a subject-matter expert for post-production QC and vendor quality performance
Contribute to cross-functional discussions related to scaling post-production operations
Required Skills & Experience
Proven experience with Matterport 3D tours and/or real estate photography
Strong Quality Control background in a high-volume media or image production environment
Experience reviewing and approving vendor-produced edits against defined standards
Demonstrated leadership or coaching experience (required)
Comfortable working to daily deadlines in a pressure-driven production setting
Strong written and verbal communication skills
Analytical, detail-oriented, and solutions-focused
Preferred Qualifications
Experience managing offshore or remote QC teams
Familiarity with Matterport processing workflows and common capture or editing issues
Background in multifamily, real estate, or large-scale media production
Working Environment & Expectations
High-volume post-production operation with daily deadlines
High level of accountability, autonomy, and leadership visibility
Direct collaboration with senior leadership on quality and scalability
Flexible work from home options available.
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