CSR Office Admin FULL TIME - St Peters, United States - House Doctors of St. Louis
Description
Benefits:
401(k)
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Looking for upbeat, organized and detail oriented office assistant / customer service rep to support our daily business operations and grow with us to the next level
Office hours: Mon - Fri 7:30am - 4:30pm
ABOUT THE ROLE:
House Doctors of St. Louis is a rapidly growing professional handyman services company based in Saint Peters, MO. We are looking for an office assistant/ customer service to join our team and support our daily business operation and office needs.
The ideal candidate will be a hard-working professional able to undertake a variety of office and business operation support tasks and work diligently and calmly under pressure.
This person will be comfortable working in a fast paced environment that requires multi-tasking, attention to detail, problem solving as well as discretion. This is an excellent position for someone who follows our business processes while opens to adapting new and effective ways to achieve better results as the business changes and grows.
WHAT WE OFFER?
Competitive pay
Paid Time Off
Benefits
TONS of growth and advancement opportunities
Incredible team culture and events
Cool, branded company uniform
Year round work with job security
Health benefits package available if full time
Paid training and career planning
This position is for highly organized and customer centric individuals who have a passion for delivering outstanding results. Previous knowledge and experience in home repair and remodel is an asset, but not required.
This is a great opportunity to develop alongside a fast growing company. Advancement opportunities are available quickly for those that prove themselves to be a strong leader
WHO ARE YOU?
A high energy individual with the tendency to fall into leadership positions or roles.
Detail oriented and willing to follow processes
Enjoy working with people
Great customer service skills
Excellent phone presence
Great team member with a helping attitude
Looking for year round long term employment
Looking to join a team with great wages and benefits and an incredible culture with plenty of opportunity for growth and advancement
Love being active, as well as spending time outside
RESPONSIBILITIES:
Working with home owners to provide exceptional customer service
Working with customers, vendors, field, office and management teams to ensure efficient and effective daily operations
Completing various daily operation tasks, including but not limited to: taking customer orders, schedule & dispatch, data entry, processing paperwork, customer service tasks, filing, tracking inventory and purchases, etc.
Assisting field staff and other teams as needed
Maintaining good working relationship with vendors
Organizing and managing marketing materials as needed
Completing daily tasks accurately and on-time
Assisting in sales efforts and events
Helping to organize, host and participate in charity and other company events
Keeping the office clean and pleasant
Assisting management in achieving company goals
Representing House Doctors in the local community and networking with potential customers as needs arise
SKILLS AND REQUIREMENTS:
5 to 7+ years of customer service experience and working in an office environment
Some knowledge of home repair remodels will be a plus
Ability to learn and operate some basic computer programs and systems
Friendly personality and committed to great customer service skills
Excellent phone presence
Strong project/resource coordination and scheduling skills
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
A strong work ethic and highly dependable
Dedicated team member
Able to do physical labor work including bending, lifting (50+ lbs) as needed
Valid driver's license and clean criminal backgrounds are required
Customer service rep, office assistant, CSR, Office Admin, construction, dispatch, project scheduler