Banquet Server - Westlake, United States - Caesars Entertainment

Description

• Must be 21 years of age.
• Two (2) years of food service experience.
• High school diploma or equivalent required.
• Must have strong interpersonal and communication skills.
• Ability to handle a 27-inch oval food server's tray, ranging in weight from 20 to 35 pounds.
• Ability to move throughout the hotel/casino and their assigned suite continuously during their shift.
• Ability to push and/or pull 40 to 50 pounds on wheels.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
• Ability to familiarize with wine and spirits menu, service, and knowledge.
• Ability to follow directions.
• Must be able to read, write, speak and understand English.

• Ensures that all food items requested and necessary supplies are obtained and delivered in a timely manner.
• Coordinates the delivery schedules of amenities, and food and beverage orders to best accommodate the guests.
• Provides direction and support to bus persons.
• Facilitates the immediate accommodations of guest requests.
• Follows all applicable safety precautions applicable to food service areas.
• Treats guest with courtesy and respect.
• Is at all times appropriately groomed and wears the uniform provided.
• Ensures that all items are presented in accordance with department guidelines.
• Clocks guest check in and out.
• Closes guest checks upon delivery.
• Serve beverages to guests upon delivery.
• Performs side work to include, but not limited to filling sugar bowls, salt/pepper shakers, folding napkins and general organization of storage areas.
• Complete service preparation functions as required.
• Maintain a clean work environment.
• Be familiar with upcoming events and related hospitality functions, bars and deliveries.
• Works at a fast pace in a diverse environment.
• Other duties as assigned by supervisor.
• Understands room service standards.
• Assists with special events as needed.

• Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
• Must be able to handle more than one function at a time by being well-organized and attentive to details.
• Must fully understand standards of position as management may direct.

• Must be able to tolerate hot temperatures in the kitchen areas.
• Must be able to work inside and continuously maneuver in and around throughout the Banquet areas.
• Must be able to work in a fast paced environment.