Assistant Portfolio Manager - Tampa, United States - Invitation Homes
Description
Who We AreInvitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities 'home.' But our shared values bind us together. Invitation Homes is a place where possibility lives.The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals.
Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they cant refuse.
Your Role on the TeamThe Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals including managing the financials and working with residents during their tenancy to ensure policy compliance while providing genuine customer service.
This includes but is not limited to the following tasks:Assisting in managing a portfolio of single- family residential homes in accordance with company objectives, metrics, and policiesAssisting the Portfolio Director in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirementsProviding exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a professional and timely mannerMonitoring and working through all applicable reports and tasksManaging accounts receivable processes, daily depositions, reconciliation, and collections effortsManaging resident and property related issues as they arise and document in specified property management systemAssisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary databaseYour Experience IncludesProven administrative experience in Property Management or related fieldMust possess a valid driver's license, an insurable driving record and access to their own motor vehicleWorking knowledge of property management software programs and Microsoft Office ApplicationsCustomer service oriented; strong communication, organizational and interpersonal skillsWhy UsWe stand for flexibility, opportunity, and a home that people can make their own.
Its as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isnt just a workplace but a possibility place.We offer each new associate:
Competitive pay and an annual bonus program for all associatesGenerous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays401k with matching company contributionsAwesome work environment with casual dressTeam events and gatheringsEmployee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.