Information Technology Technician - Culver City, United States - Galactic Minds Inc
1 week ago
Description
They need the IT engineer who can help PC/Smartphone setup and trouble-shooting as well as Network implementation and maintenance support for their new office.
PC/Smartphone:
Setup and Trouble shooting/daily support for staff.
PCs are mainly Windows.
Smart phones are mainly iPhone, but they have BYoL devices as well.
M365 Applications and Cato VPN is working on the device. (Cato VPN is not working on BYoL device)
Intune device registration or Account creation support is required.
Cato VPN software installation support is required.
M365 tenant is managed by team in Japan.
PC/Smart phone trouble shooting support is required in case of any issue.
Only Tier1 support is required. In case there is M365 or Cato VPN related issue, candidate can ask Japan team for help if needed.
They are using Jira and Confluence on the device
Network:
Installation work and operation support
They are planning to have 2 new offices in Bay area or LA area in the near future.
Network design for the new offices will be done by Japan side but they need someone who can support implementation from US side
Trouble Shooting support will be required after the implementation.
Other conditions
Japanese and English speaker is required as he/she needs to work with Japan IT team who can only speak Japanese
They would like to have on-site support from him/her for 2 days/week
It should be remote support for the rest of the week
They would like to start having the support as soon as possible