customer support advocate - Orlando - beBeeSubscriber

    beBeeSubscriber
    beBeeSubscriber Orlando

    1 day ago

    Job title: Subscriber Success Specialist

    Description

    We are seeking a detail-oriented and communicative Subscriber Engagement Specialist to join our team.

    Job Summary

    • This role involves engaging with subscriber accounts through various channels, including cases, emails, chats, and phone calls. The ideal candidate will be responsible for providing top-notch support while promoting product adoption and upselling subscriptions.

    The successful candidate should possess strong communication skills, the ability to work independently in an autonomous environment, and excellent time management skills to handle multiple tasks simultaneously. If you thrive in fast-paced environments and have experience in customer-facing roles or SaaS platforms related to payment processing.

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