VP of Customer Success (OTE CAD 250,000/year), - Ontario

Only for registered members Ontario, United States

3 weeks ago

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Job summary

We help social benefit organizations reach their full potential through technology.

Responsibilities

  • Develop and execute a customer success strategy that enhances engagement, retention, and expansion
  • Lead and mentor a team of CSMs, ensuring they have the tools and processes to drive measurable impact
  • Own customer health metrics, proactively identifying risks and opportunities for growth
  • Cross-functionally with Sales

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