- Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
- Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
- Seeks win/win solutions for the customer and partners appropriately
- Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
- Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
- Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with
- Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
- Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
- Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
- Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
- Pleasant, but noisy office environment
- Numerous distractions and disruptions due to incoming communication
- May require walking or standing for extended periods of time
- Variety of work schedules with shifts that do include nights, weekends, and holidays.
- Wear CarMax clothing (acquired through the company) at all times while working in the store
- Read, interpret and transcribe data in order to maintain accurate records
- Use resources and partnership to balance the needs of the customer and the business
- Understand numeric filing system
- Use word processing, spreadsheet and other programs, displaying intermediate PC skills
- Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
- Lift objects that weigh as much as 15-20 lbs
- Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
- Complete CarMax provided training as required
- Develop partnerships with Sales team and other departments in order to provide quality customer service
- Maintain confidentiality of all records, files and reports within the scope of the position
- Report Asset Protection and/or Human Resource related issues to management
-
Office Associate
2 weeks ago
Javed Kapadia - State Farm Agent Naples, United StatesJob Description · Job DescriptionPosition OverviewIf you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but dont feel ready to jump right in yet, this opportunity may ...
-
Cash Office Associate
23 hours ago
The TJX Companies , Inc. Naples, United StatesStyle is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shif ...
-
Business Office Associate
2 weeks ago
CarMax Naples, United States Full time6036 - Naples Prospect Ave, Naples, Florida, 34104 · CarMax, the way your career should be · **Provide an iconic customer experience** · Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. Y ...
-
Regional Front Office Associate, Naples
4 weeks ago
Millennium Physician Group Naples, United StatesAt Millennium we are committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful Front Office staff. We're currently seeking a qualified Full-time Regional Front Office associate (Float) with effective communication skills, ...
-
Part Time Office Services Associate
2 weeks ago
IST Management Naples, United States Part timeOverview: · IST Management is seeking an Entry Level Part Time Office Services Associate to join our Naples team The Part Time Office Services Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have ...
-
Regional Front Office Associate, Naples
3 weeks ago
Millennium Physician Group Naples, United StatesJob Description · Job DescriptionAt Millennium we are committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful Front Office staff. We're currently seeking a qualified Full-time Regional Front Office associate (Float) with ...
-
Office Associate
5 days ago
classic floors & countertops Bonita Springs, United StatesEstablished Flooring & Full remodeling company seeks Qualified EXPERENCED person with knowledge in home & condo remodeling · Must be a multi tasker · Floors, kitchens, baths, countertops, outdoor kitchens and full remodels · DUTIES include assisting sales staff on quotes, orderin ...
-
Part Time Office Services Associate
3 weeks ago
IST Management Services Naples, United States Part timeOverview: · IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through F ...
-
Front Office Associate
3 weeks ago
Millennium Physician Group Bonita Springs, United StatesJoin our dynamic medical team as a Regional Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community along the breathtaking southwest coast of Florida. In this fast-paced environment, you'll be the face of our clinic, e ...
-
Front Office Associate
4 weeks ago
Millennium Physician Group Cape Coral, United StatesJoin our dynamic Cape Coral, Fl medical team as a Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community along the breathtaking southwest coast of Florida. In this fast-paced environment, you'll be the face of our cli ...
-
Project Recruit Naples, United StatesProject Recruit partners with a prestigious law firm ranked in the AM Law Top 200, with a strong nationwide presence across 13 offices. They have been named a top 100 best companies to work for. They offer a pleasant work environment and respect for employees, The firm is flexibl ...
-
Compliance and Privacy Specialist
2 weeks ago
NCH Healthcare System Naples, United States Full timeDEPARTMENT: Management Services · LOCATION: 350 7th Street North, Naples, FL, 34102 · WORK TYPE: Full Time · WORK SCHEDULE: Standard Office · ABOUT NCH · NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised o ...
-
Commercial Construction Project Managers
5 days ago
Connor & Gaskins Unlimited LLC Naples, United StatesWe are currently seeking experienced (Commercial) Construction Project Managers to join our team. The position requires 5 years of commercial experience, along with exceptional time management, planning, maintaining budgets, and problem-solving skills. · Essential Functions: · Mu ...
-
Connor & Gaskins Unlimited LLC Naples, United StatesWe are currently seeking experienced Commercial Construction Assistant Project Managers to join our team. The position requires 2 years of commercial construction experience, along with exceptional time management, planning, maintaining budgets, and problem-solving skills. · Esse ...
-
Assistant General Manager
1 week ago
Naples Hotel Group Naples, United StatesAs a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. · Members of our team serve each other, our partners, and their community with kindness and respect, while inspir ...
-
Sales Associate
2 weeks ago
Wayfair Naples, United StatesOverview & Job Description · Sales Associates contribute to the success of Birch Lane by inspiring customers to embrace our Classic Style for Joyful Living. As a member of the Birch Lane team, you will embrace a culture that promotes a relentless customer focus and help guests co ...
-
Legal Mail Services Associate
2 weeks ago
IST Management Naples, United States Full timeOverview · IST Management is seeking a Legal Mail Services Associate for the Naples, FL team The Legal Mail Services Associate will be responsible for providing Corporate mailroom, copy center and other administrative support services on-site daily in a professional environment. ...
-
Sales Associate
1 week ago
Wayfair Naples, United States Part timeOVERVIEW & JOB DESCRIPTION · Sales Associates contribute to the success of Birch Lane by inspiring customers to embrace our Classic Style for Joyful Living. As a member of the Birch Lane team, you will embrace a culture that promotes a relentless customer focus and help guests c ...
-
Legal Secretary
4 weeks ago
Hunter International Recruiting Naples, United StatesLegal Secretary · Naples, FL · Direct Hire · 65-75K · This individual is under the direct supervision of the Director of Human Resources or the Office Administrator. The individual in this position will follow established policies and procedures, performing a wide variety of ...
-
Assistant Store Manager
1 week ago
TJ Maxx Naples, United States Full timeJOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the every ...
Business Office Associate - Naples, United States - CarMax
Description
6036 - Naples Prospect Ave, Naples, Florida, 34104CarMax, the way your career should beProvide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
considerations to security and loss prevention.
Learn and succeed as part of a team:
Qualifications:
Work requires ability to:
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
