- Support PTC's solution delivery team in coordinating SAP BRIM activities within the UBOS program.
- Deliver functional designs and configurations for BRIM and FICA capabilities, including payments, dunnings, collections, account determinations, and CI/GL integrations.
- Lead functional testing efforts, review test scripts, validate results, and resolve defects across BRIM/FICA processes.
- Assist BRIM architects with configuration tasks, including business partner/contract account setup, correspondence, and event framework updates.
- Provide BRIM/FICA process expertise to the testing team for scenario design and test data creation.
- Support the data team with BRIM/FICA data mapping, translation rules, cross‑reference maintenance, and open item conversion.
- Contribute to cutover planning, readiness activities, and FICA‑related migration tasks.
- Maintain Azure DevOps work items, documentation, and progress tracking for BRIM/FICA deliverables.
- Provide post‑go‑live support for FICA processes, including monitoring payment interfaces, dunning runs, settlement jobs, and issue resolution.
- Collaborate with technical teams on enhancements, Business Rule Framework plus (BRF+) rules, correspondence forms, and integration with external payment providers.
- Support audit and compliance activities by ensuring FICA configuration aligns with financial controls and reporting requirements.
- Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices, as required by the Commission.
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all Commission standards, policies, and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the Commission.
- Experience with at least one full cycle SAP S/4HANA implementation required.
- 5+ years as a BRIM Functional Analyst with CI and/or FICA expertise (8+ years preferred).
- Strong understanding of FICA processes: payments, dunning, collections, interest, open‑item management, and integration with CI/GL.
- Experience with BRF+, event framework, and FICA‑related enhancements is a plus.
- Familiarity with Azure DevOps or similar ALM tools.
- Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus Microsoft ADO Testing Module.
- 3+ years of SAP BRIM experience preferred.
- Enterprise Business Solutions, specifically SAP projects.
- ITIL / ITSM practices and methodologies.
- Bachelor's degree in business management or information systems.
- Equivalent combination of education and/or experience may be accepted.
- Location: Preferred in the Continental United States; work will be virtual/remote until further notice.
- On‑site requirements: Attend onsite meetings in Middletown, PA for 1 week per month, as scheduled by the Commission.
- On‑site post‑go‑live support may be required for rotating 1–2 week tours, during the six months after UBOS goes live.
- Orientation will occur onsite in Middletown; equipment must be collected personally and not reimbursed.
- Travel within 3‑hour commute of Middletown: No additional compensation for travel; rates are inclusive of travel costs.
- Remote connectivity: the Commission will provide required connectivity and administrative services as needed.
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Description
SAP BRIM Functional Consultant – Hybrid, PA
Responsibilities
Qualifications
Desired Skillset
Certifications / Education
Engagement Requirements
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