- Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
- Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
- Setup and maintain both food and beverage stations in various locations throughout the building.
- Maintain and inventory for both food and beverage stations.
- Maintain all event areas and front of house staging areas in a tidy and organized manner.
- Participate in both setup and cleanup of food and beverage service items.
- Perform safe work by helping to provide a safe and clean work environment.
- Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
- Must have a customer-focused, positive and professional attitude.
- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses tables and full buses tables when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
- Ability to read and understand Banquet Event Orders.
- Ability to work independently during slower times
- Ability to carry at least 8 entrees per tray. High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
- Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
- Ability to work a flexible schedule, including nights, weekends and select holidays.
- Must be detail oriented to ensure that work is accurate and complete.
- Ability to mutli-task.
- Ability to handle and move objects.
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Banquet Server - Rochester, United States - Oak View Group
Description
Overview:
The BanquetServer will provide ultimate hospitality for guests in a fast-paced, high volume environment.
This role will pay an hourly wage of $15 - $17.00 with eligibility for tips.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities:
