Receptionist - Fort Worth - Serenity Healthcare

    Serenity Healthcare
    Serenity Healthcare Fort Worth

    5 days ago

    Default job background
    Full time
    Description

    Job Title: Receptionist

    We are seeking a skilled and compassionate Receptionist to join our team at Serenity in Fort Worth, TX.

    About the Role:

    • The ideal candidate will be responsible for providing exceptional patient experience by connecting with people, verifying patient information, and addressing their concerns.
    • They will also assist with various office tasks, such as answering questions, updating records, and rotating through different duties throughout the day.

    Key Responsibilities:

    1. Update and verify patient information upon each visit.
    2. Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
    3. Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
    4. Ensure a positive patient experience by providing support and compassion.
    5. Rotate through other various office tasks throughout the day.

    Requirements:

    • High School Diploma/ GED.
    • Excellent verbal and written communication, and basic math skills.
    • Proven ability to multitask in a fast-paced environment.
    • 1+ year of full-time customer service experience, reception, or personal customer service industry.

    Benefits:

    • Career Advancement Opportunity
    • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
    • Paid Time Off
    • 10 Major Holidays Off
    • 401k
    • Employee Referral Program

    About Serenity:

    Serenity is a leader in the field of healthcare technology. We use advanced medical devices recently released to market to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Working Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

    Salary Range: $40,000 - $55,000 per year

    Contact Information: Please submit your resume and cover letter for consideration.

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