Clinical Specialist III, DBS - New York, United States - Abbott Laboratories

Description

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers. The incumbent will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency.

What You'll Work On

• Leads revenue generating projects to support account ownership

• Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity

• Demonstrates high quality service and clinical competency to accounts

• Deliver educational projects as directed

• Trains new Clinical Specialists

• Provides technical, clinical, and programming assistance primarily in support of Territory Managers

• Assists Territory Managers in after-hours call support and activities

• Integrates into accounts, builds trust, and establishes strong rapport with customers

• Demonstrates proficiency in complex programming and case support

• Works seamlessly with Territory Managers allowing them increased selling time

• Fosters high trust relationships with colleagues including the regional teams and area leadership

• As directed by management, contacts, visits and interests' clients and potential clients in the company's products while addressing any client questions and concerns

• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting

• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts

• Collects and studies information about new and existing products and monitors competitor sales, prices and products

• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices

• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line

• Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments

• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

• Performs other related duties and responsibilities, on occasion, as assigned

Required Qualifications

• 5 or more years of experience working with patients in a clinical setting

• 3 or more years of experience working in the medical devices industry, including some experience with inventory management

• Exceptional clinical competence

• Ability and willingness to travel within assigned area on a regular basis (% of travel varies by area)

• Capable and willing to work an unpredictable schedule that may change on short notice

• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels

and to large groups within and outside the organization

• Prefer bachelor's degree in biomedical engineering or related field

Preferred Qualifications

• Experience working in a broader enterprise/cross-division business unit model preferred

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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The base pay for this position is $72,700.00 – $145, In specific locations, the pay range may vary from the range posted.