Office Assistant 1 - Olympia, United States - State of Washington

Description

The expected schedule is Monday through Friday, 8:00AM to 5:00PM. A flexible and hybrid schedule is not an option for this position.


Who we are:

Created by the Legislature in 1949, the Washington State Human Rights Commission (WSHRC) is responsible for administering and enforcing the Washington Law Against Discrimination (WLAD).

The mission is to eliminate and prevent discrimination in Washington State through the fair application of the law, efficient use of resources, and establishment of productive partnerships in the community.

The Commission is made up of five members appointed by the Governor, who appoint an Executive Director. The Executive Director appoints investigative staff, and other employees as needed to conduct the day-to-day operations of the agency.

The Commissioners meet monthly and provide policy direction, adopt regulations, vote to grant or deny requests for reconsideration of previously issued investigative findings, and conduct outreach in their geographical communities.

What you will be doing:
You will provide office support for daily operations and will serve as an in-office receptionist for the agency.

You will assist walk-in customers, answer calls and return voicemails, open and date-stamp incoming mail including sorting and routing mail to the appropriate party, prepare outgoing mail, and provide basic office assistance that involves creating case file inserts, photocopying records, filing, and entering and/or retrieving information from the agency's database system.

Who we are looking for:

We are looking for someone who knows how to stay organized, has a strong ability for time management and multitasking, strong attention to detail, and overall has the integrity for the work being done.

The work environment is fast paced, flexible in workload, and independent without a lot of supervision.

If you have a passion for serving in the area of civil rights, this would be a perfect place for you

Some of what you'll enjoy doing includes:

• Greet walk-in customers and verify what type of assistance is needed. This may involve requesting assistance from another staff member.
• Answer phones to answer routine questions regarding the agency's jurisdictional authority, but will refer callers to the appropriate staff member when required.
• Maintain front desk area by restocking complaint questionnaires, intake forms, and other materials when needed.
• Open and date-stamp incoming mail; sort and route mail to the appropriate party; prepare outgoing mail; and maintain mailing logs.
• Review incoming faxes, log the record, and forward to the appropriate party.
• Create case file inserts for investigative files.
• Copy records or scans records to a digital format.
• In-office filing.
• Entering and/or retrieving information from the agency's database system.
• There may be limited travel

REQUIRED:
High school diploma or GED equivalent


AND
Basic computer experience, including data entry


AND

• Basic knowledge of modern office practices, methods, and procedures
• Possess basic arithmetic
• Able to understand and follow basic instructions accurately
• Able to rough sort alphabetize
• Able to learn to operate a copier and fax machine
• Able to address and interact with clients, staff, and the public in a respectful manner
• Able to work cooperatively with others
• Able to identify and report office equipment malfunctions
• Able to identify and seek guidance as needed
• Able to focus on and complete an assigned task

PREFERRED:
Six months of clerical work experience.

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting, and why you want to work for the Human Rights Commission;
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

NOTE:
By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the "duties summary" section of the application. Please do not refer to resume for detail, or your application may be disqualified.


Opportunity for All:

The Human Rights Commission celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics.

We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Angie Anderson at or email

Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or