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Northern Nevada Health System Sun Valley, NV, United States Full timeResponsibilities · Northern Nevada Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system that has excelled at offering quality care to residents of the greater Truckee Meadows. Sierra Medical Center is a 170-bed acute care hospital offer ...
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Sous Chef
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RN - Operating Room - Travel Contract
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Travel RN Operating Room Contract
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REGISTERED NURSE, Operating Room, Full Time
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Director of Food and Beverage
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Hyatt Hotels Corp. Incline Village, United StatesAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role wit ...
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Director of Food and Beverage
2 weeks ago
Hyatt INCLINE VILLAGE, United States**Description:** · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a high ...
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Seasonal Guest Services Host
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Travel Registered Nurse RN Operating Room OR
3 weeks ago
OneStaff Medical Reno, United StatesThe Operating Room (OR) Nurse will provide care for patients before, during and after surgery. They will also, educate the patient, circulating nurse and/or scrub nurse, and potentially RN first assistant or operating room director. · ...
Director of Room Operations - Incline Village, United States - Hyatt Vacation Ownership
Description
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Salary range:
$66,560- $85,000 + bonus eligible
This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4years' experiencein the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2years' experiencein the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Profitability
Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
Analyzes service issues and identifiestrends.
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
Works with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
Monitors Rooms operations sales performance against budget.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
Champions the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Managing the Guest Experience
Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
Responds to and handles guest problems and complaints.
Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Managing and Conducting Human Resources Activities
Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
Ensures employees are treated fairly and equitably.
Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).
Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Champions change,ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
