Operations Coordinator - Nashville, United States - Equiliem

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    Description

    Job Description:
    Candidate will be processing return authorizations, generating theses through *** system, and maintaining documentation. System experience with Deposco, word and excel.


    Must haves:
    Good Communication

    Willingness to learn

    Handling of RMA experience


    Responsibilities:
    As an Operations Coordinator, you will be responsible for the following, including, but not limited to:

    Ensuring full process of RMA is completed from start to finish, including confirmation of returns received in ERP.


    Job Duties:
    Review requests for returns.

    Enter Return Material Authorizations (RMA) into ERP

    Coordinate with internal departments including Installation and transportation to facilitate return process, ensuring all products are captured on RMA.

    Monitor and track returns with the distribution center to resolve issues with customer returns in an efficient and timely manner

    Maintain accurate records of RMAs, including reasons for returns and documentation.

    Assist more senior associates in a range of activities associated with Operations. This may include investigating canceled jobs for return authorization.

    Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations, and procedures.

    Participates in associate meetings and communicates any concerns to management.

    Performing other duties or functions as requested by management.


    Qualifications:


    Bachelor's Degree in Business Administration, Supply Chain Management, or related field 3-5 years of equivalent experience will be considered if no degree.

    Experience handling inventory/operational tasks

    Experience in our industry is a plus

    A willingness to learn is a must have

    Comments for Suppliers:
    M-F, 7 am to 4 pm or 8am to 5pm flexible. Hybrid role in office on Tue, Wed, and Thur.
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