- Working knowledge of stripping and waxing floors, carpet cleaning, burnishing, window cleaning.
- Ability to manage teams at separate locations.
- Following all company operation standards for training, cost control, quality, safety and on time services.
- Perform hands on management duties to insure satisfactory completion of projects on customers properties.
- Follow company policies in the area of customer satisfaction and employee relations.
- Work with project manager to build a team of key employees capable of carrying out operational growth strategies and improving employee relations.
- Scheduling new hire training with designated personnel approved by management.
- Conduct annual performance evaluations for staff with measurable goals approved, signed, and returned to Human Resources prior to the due date.
- Report and document all employee issues including attendance, call outs, write ups, discipline and submit to office with signature no later than 72 hours.
- Maintain budgeted hours for accounts.
- Maintain proper safety materials and SDS sheets in accounts.
- Maintain and keep inventory of all cleaning supplied at each building.
- Complete equipment maintenance of cleaning products/equipment (i.e. trouble shooting vacuums.)
- Perform cleaning duties in the event of an employee absence/ customer request.
- Identify areas of concern in customer's buildings through building inspections.
- Supervise completion of QC deficiencies found in assigned accounts within proper time frames.
- Maintain customer's satisfaction and highest level of customer service.
- Resolve customer issues in a timely manner and always document in CRM.
- Set up and oversee project work in customers buildings as needed.
- Provide nightly reports of building activity on all staff per required format.
- Performs other duties as requested and assigned.
- Check and report all employees time and necessary adjustments in Express Time daily by 10am.
- Current/Valid Drivers License
- One-year minimum supervisory/management experience.
- Ability to lift up to 50 lbs.
- Consent to a Drug test and Background Check
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Supervisor / Janitorial / Floor Tech - Rochester, United States - Cleantec
Description
Job Description
Job DescriptionProject Team Supervisor for a Janitorial/Commercial Cleaning environment.
Cleantec is considered one of CNY's top-rated full-service Janitorial and Facility Maintenance companies.
Cleantec promotes a collaborative employee involved culture.
Overall Responsibilities: The supervisor will provide support and assist management and customers in the day to day operation of business of assigned accounts. Provide supervision for team leaders and base line cleaners to ensure smooth functionality of customers buildings. Maintain the company's mission statement and enforce company policies and procedures along with supporting out customers with any concerns, requests, problems and general customer service.
Tasks Include:
Schedule: Open availability preferred.
Wage: $ $23.00 Depending on experience.
Equal Employment Opportunity. We consider all qualified applicants without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital, or military/ veteran status in accordance with applicable federal, state and local regulations.
Req. HR-266
Requirements
Benefits
Health, Dental, Vision Benefits. Life insurance. 401K. Referral Program.
