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Key Largo

    Multi Unit Restaurant Manager - Key Largo, United States - Baskin Robbins

    Baskin Robbins
    Baskin Robbins Key Largo, United States

    6 hours ago

    Default job background
    Description

    Due to tremendous growth, we are currently looking for Distrcit Managers in the Orlando and Miami areas

    Overview

    **Position Title:** Multi Unit Restaurant Manager

    **Generally Reports To:** Franchisee/District Manager/Director of Operations

    A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

    Responsibilities Include:

    Able to perform all duties of restaurant team members and restaurant managers

    Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards

    Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability

    Understand local marketing area and competitor trends

    Establish sales and service goals with franchise owners and restaurant managers

    Provides great guest service and resolves issues

    Lead team meetings

    Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives

    Ensure that restaurants correctly execute new products and processes in a marketing window

    Develop business plans for their portfolio and develop action plans with franchise owners.

    Drive a clear vision and clearly communicates to the team

    Engages with Dunkin Brands Field Operations team as appropriate

    Management Responsibilities Include:

    Recruit, hire, onboard and develop restaurant managers

    Plan, monitor, appraise and review restaurant employee performance

    Manage and coordinate the Restaurant Management team to support their restaurant performance & execution

    Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

    Education/Experience:

    Basic computer skills

    Fluent in spoken and written English

    Basic math and financial management

    3 years previous multi-unit or similar experience in retail, restaurant or hospitality

    College degree preferred

    Key Competencies

    Strong analytical skills and business acumen

    Works well with others in a fun, fast-paced team environment

    On time, demonstrates honesty and a positive attitude

    Willingness to learn and embrace change

    Guest focused

    Ability to train and develop a team

    Time management

    Problem solving

    Motivating others

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