- Develop, implement, and update individualized client case plans addressing housing, employment, benefits, health, and overall well-being based on client strengths and goals.
- Support clients in housing searches, employment readiness, benefits enrollment (e.g., General Assistance, CalFresh, CAPI), life skills development, and document preparation (resumes, cover letters).
- Coordinate client access to physical and behavioral healthcare, including scheduling appointments, arranging transportation, and providing accompaniment when needed.
- Serve as a liaison with community partners, public agencies, and service providers to connect clients with necessary resources and promote trauma-informed care.
- Advocate for clients' rights and needs, including mediation and conflict resolution with landlords, employers, and agencies.
- Maintain accurate and up-to-date client documentation, case notes, reports, and outcome tracking using HMIS and internal client management systems.
- Track client progress, program outcomes, housing placements, employment milestones, and the effectiveness of community partnerships.
- Provide calm and supportive crisis intervention and connect clients to appropriate services when needed.
- Participate in weekly case conferences, monthly trainings, regular supervision, and continuing education to maintain skills and agency best practices.
- Complete all required trainings, including first 90-day mandatory trainings (CPR, MHFA, Nonviolent Crisis Intervention, HMIS, internal database training) and ongoing Relias Learning Management System courses.
- Support daily program operations and site management, including inspections, cleaning, unit maintenance, furniture needs, and donation management to ensure safe and smooth operations.
- Facilitate client-centered groups, workshops, and educational sessions to enhance skills, confidence, and well-being.
- Conduct health and crisis assessments, provide referrals, monitor medication compliance, and promote general wellness for clients.
- Assist with placements in Board & Care, Hospice, and short/long-term facilities, while educating clients on physical and mental health management.
- Be available for occasional evenings and weekends as needed and perform other duties assigned to support the program, department, and organization.
- Associate's Degree in a related field preferred, or High School Diploma/GED with 2-5 years of relevant experience; LVN license required.
- Demonstrates care, respect, and empathy; committed to DEIB practices and creating a safe, non-judgmental environment that fosters trust and engagement with clients.
- Maintains emotional regulation, staying calm and supportive under pressure; skilled in de-escalation techniques to ensure client and staff safety during crises.
- Exhibits a growth mindset, open to feedback, curious, and motivated to learn about trauma-informed care, crisis intervention, harm reduction, and client-centered best practices.
- Works effectively both independently and collaboratively; communicates clearly, follows direction, and seeks guidance to ensure client needs are met efficiently.
- Maintains accurate, unbiased, and professional documentation of client interactions, progress notes, and outcomes to support high-quality service delivery.
- Highly organized with strong prioritization skills; proactively manages tasks, coordinates client care, and ensures smooth program operations.
- Proficient with technology, including phone/email systems, Microsoft Word/Excel, and client databases, to support case management, reporting, and tracking outcomes.
- Advocates for clients in navigating complex systems, accessing benefits, and ensuring equitable treatment with landlords, employers, healthcare providers, and community agencies.
- Identifies, leverages, and connects clients to housing, employment, health, and social services; supports clients in achieving self-sufficiency and well-being.
- Builds and maintains strong partnerships with community organizations, service providers, and system partners to enhance client support networks and improve outcomes.
- Confident facilitating client-centered groups, workshops, or education sessions; provides guidance, empowerment, and individualized support; possesses specialized knowledge in medical care, behavioral health, and wellness practices.
- Job Knowledge: Understands job duties and performs tasks with accuracy.
- Commitment to Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self- improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team. Performance
- Improvement: Sets performance goals, establishes the approach, creates a learning environment.
- Time Management and Reliability: Manages workload effectively and meets deadlines.
- Proactive Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together.
- This position may require regular travel between agency sites, community partner locations, client service events, and internal and external meetings. As such:
- A valid [State] driver's license and reliable transportation are required.
- Must be able to travel throughout Santa Clara and San Mateo Counties as part of regular duties.
- Mileage reimbursement is provided in accordance with agency policy.
- Occasional evening or weekend travel may be required to attend community events or support client services.
- Must maintain vehicle insurance as required by law and agency policy.
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Licensed Vocational Nurse Case Manager - San Jose - LifeMoves
Description
ABOUT LIFEMOVESLifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.
POSITION PURPOSE
LifeMoves Montgomery Street Inn (MSI) provides interim supportive housing in San Jose to 90 individual males. During their stay, clients participate in holistic services tailored to each household's unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with employment, housing, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources.
The Montgomery Street Inn Licensed Vocational Nurse plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. This position provide case management services, life skills support, and resource connections. They work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.
Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.
The Licensed Vocational Nurse Case Manager (LVN CM) reports to the site Program Director and works with medical and social work teams to make sure clients get the healthcare services they need. This role provides health education through workshops and one to ones, support clients with physical and mental health needs, offer crisis support, and help guide people through complex healthcare systems to make sure clients are connected to the right medical resources. Additionally, this role supports daily program operations and helps keep the site safe and welcoming for everyone. This role works closely with clients and staff to build a positive community, and helps monitor the environment, responds to client needs, and ensures that all program rules are followed with fairness and respect. Finally, this role supports service delivery by helping with client check-ins, group activities, and site coordination.
ESSENTIAL JOB RESPONSIBILITIES
QUALIFICATIONS
N/A
TRAVEL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.
COMPENSATION AND BENEFITS
This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.
LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.
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