Customer Contact Specialist - St. Thomas Township

Only for registered members St. Thomas Township, United States

1 month ago

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Job summary

The Customer Contact Specialist serves as the first point of contact for customers of the bank providing exceptional service and support through phone email and digital channels. This role requires a strong understanding of banking products services regulatory compliance and a commitment to protecting customer information while resolving inquiries efficiently and professionally.

Responsibilities

  • Handles inbound and outbound customer interactions related to account inquiries transactions digital banking loan servicing and fraud prevention.

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