Technical Support Quality and Experience Analyst - Raleigh

This is an opportunity to join Net2Source as Senior Business Analyst with BigData experience. · ...

We are seeking a Technical Support Quality & Experience Analyst to join our Technical Support team. This role is responsible for reviewing Service Level Agreements (SLAs), monitoring customer satisfaction (CSAT) survey results, · conducting quality feedback scoring and identifyin ...

+We are hiring Solutions Business Analyst, Customer Experience for one of our clients in Research Triangle Park, NC. · +Research solutions through stakeholder interviews, research, surveys and feedback · Gather feedback for product enhancements through analysis of support calls, ...

Piper Companies is seeking a Systems Analyst to support an award winning organization. · Analyze business requirements and translate them into functional and technical system specifications. · Support, enhance, and optimize insurance systems. · ...

Bank Payment Data Analyst performs advanced data analysis to identify factors that affect business profitability, growth and efficiency. · ...

Collibra is seeking a Senior Marketing Analytics Manager to join our dynamic Product Marketing team. · ...

The Business Analyst will be responsible for development of business requirements, · for design,UAT test materials, · web-based business solutions,and · for the development and delivery of business process improvement · and IT application training materials. · ...

Analyst needs financial and banking experience. · ...

Piper Companies seeks a Clinical Research Business Analyst to support clients in life sciences and clinical research industry in a hybrid role located in Raleigh NC focusing on bridging business needs with IT solutions leveraging AI tools and Veeva Systems. · ...

Collibra is seeking a Senior Marketing Analytics Manager to join our dynamic Product Marketing team. · ...

Piper Companies is seeking a Senior System Analyst for an insurance technology team in Durham, NC. The Senior System Analyst will analyze system behavior and serve as the primary technical point of contact for the Policy Administration platform. · ...

This role involves coordinating readiness across multiple teams in various sites by providing expertise on changes differing from current wire requirements. · Coordinate readiness across multiple teams in multiple sites, · Become familiar with multiple payment ecosystems to asses ...

Bank UAT Analyst needs 3+ years experience to document current state operational processes and procedures, development/documentation of business requirements, creation of test cases and execution of UAT testing. · ...

All Together Autism is seeking a Board-Certified Behavior Analyst who wants to help shape a practice-not just work in one-this opportunity is designed for you. · ...

The Project Manager is responsible and accountable to the School Business Senior Director for the overall success of delivery for critical projects within the School Business Systems Modernization Initiative. · The purpose of this position is to develop and implement Power BI Dat ...

Piper Companies is seeking an experienced · Sr Sr System Analyst · to support a rapidly growing tech‑driven insurance organization.Analyze and define system requirements · Collaborate closely with business users throughout SDLC · Troubleshoot production issues perform defect anal ...

This is a temporary position providing support to the Financial Manager and analysts within the Provider Reimbursement Finance section of The Division of Health Benefits (DHB). The Financial Analyst is primarily responsible for establishing and coordinating the rate setting and r ...

We are looking for a Junior Business Analyst to support a modernization program by gathering, analyzing and documenting business requirements. · Gather and document functional & non-functional requirements · Conduct business process modeling and analysis · ...

Requires experience with Information Technology and ability to negotiate contracts. · ...

Sr. Business Analyst needs 7+ years experience in report development with power point presentation development. · Produce reports based on data analysis industry trends process capabilities. · Conveys patterns problems areas improvement. · ...