Documentum Administrator - Tampa, United States - Rose International

Description

Date Posted: 04/11/2024

Hiring Organization: Rose International

Position Number: 462140

Job Title: Documentum Administrator

Job Location: Tampa, FL, USA, 33602

Work Model: Onsite

Employment Type: Temporary

Estimated Duration (In months): 6

Min Hourly Rate($): 60.00

Max Hourly Rate($): 70.00

Must Have Skills/Attributes: Documentum, Linux, Technical, UNIX

Job Description

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.**

We are looking for an experienced Documentum Administrator who is passionate about solving business problems through innovation and engineering practices. This role will be responsible for the Installation, Configuration, and Administration of the Documentum suite of products.

Documentum Administrator Required Education:

Bachelors/University degree in computer science, information technology, or equivalent experience

Documentum Administrator Required Qualifications:

6-10 years of experience in Middleware Technologies and application Support roles

4 plus years of experience using Open Text Documentum Suite of products, Content Server, D2, Webtop, DFC, Xplore

2+ years of experience and well-versed with Unix/Linux, should be comfortable with scripting

Experience in installing, configuring, and supporting Documentum Suite and Imaging scanning tools like KOFAX Capture and ABBYY FRS tools

Effective written and verbal communication including the ability to explain technical issues in simple terms that non-IT staff can understand

Demonstrated analytical skills, Issue tracking, and reporting using tools

Ability to plan and organize workload

Demonstrated analytical skills, Issue tracking, and reporting using tools

Consistently demonstrates clear and concise written and verbal communication skills

Ability to communicate appropriately to relevant stakeholders

Preferred Qualifications:

2+ years of experience in Log Monitoring tools such as App Dynamics, Splunk, and ELK would be a plus

Documentum Administrator Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Client Applications. This includes providing quick resolutions to app issues, and driving stability, efficiency, and effectiveness improvements to help us and the business succeed

Maintains application systems that have completed the development stage and are running in the daily operations of the firm

Manages, maintains, and supports applications and their operating environments, focusing on stability, quality, and functionality against service level expectations

Start of day checks, continuous monitoring, and regional handover

Monitor & Analyze applications to identify performance issues, potential risks, vulnerabilities, and security issues

Utilizes a good understanding of app support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions, and work with relevant technology partners for long-term remediation

Act as a liaison between users, interfacing with internal technology groups and vendors

Makes evaluative judgments based on analysis of information; resolves problems by identifying and selecting solutions in cooperation with Development colleagues to prioritize bug fixes and support tooling requirements

Participate in Custom solution releases, from development, testing, and deployment into production

Perform testing, upgrades & checkouts after new version releases and infrastructure updates

Develop and maintain technical support documentation

Drive ideas and information impacting the business positively by ensuring the quality of work provided by self and others

Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives

Perform duties and functions as assigned concisely and logically

Operate with a limited level of direct supervision

Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements

Participate in application releases, from development, testing, and deployment into production

Engages in post-implementation analysis to ensure successful system design and functionality

Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities, and security issues; communicates impact

Act as a liaison between users/traders, interfacing with internal technology groups and vendors

Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements

Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information

Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives

Acts as SME to senior stakeholders and /or other team members

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Client, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/