Event Sales Manager, Hotel Services - Minneapolis - Conference Systems Inc

    Conference Systems Inc
    Conference Systems Inc Minneapolis

    3 hours ago

    Description
    Position Overview

    The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.

    Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
    Key Job Responsibilities
    Revenue Generation


    • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
    • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through , venue booking system, or other sources as assigned.
    • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
    • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
    • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
    Relationship Management


    • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
    • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
    • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
    • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
    • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
    Sales Accountability


    • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
    • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
    • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
    • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
    • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
    Job Qualifications


    • BS/BA or 1+ years of Encore or equivalent experience required
    • 1 year technology sales or hospitality experience preferred
    • Prior sales experience in audiovisual is a plus
    • Knowledge of hospitality industry and sales processes preferred
    • Technical aptitude and computer proficiency required
    • Strong written and verbal communication skills
    Competencies (by Core Values)
    Deliver World Class Service


    • Hospitality
    • Ownership
    Do The Right Thing


    • Demonstrates Self-Awareness
    Drive Results


    • Ensures Accountability
    See The Big Picture


    • Decision Quality
    • Manages Complexity
    Value People


    • Collaborates
    For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ).
    Physical Requirements
    Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Sitting: 4-5 hours per day

    Standing: 2-3 hours per day

    Walking: 2-3 hours per day

    Stooping: 0-1 hour per day

    Crawling: 0-1 hour per day

    Kneeling: 0-1 hour per day

    Bending: 0-1 hour per day


    • Reaching (above your head): 0-1 hour per day
    Climbing: 0-1 hour per day

    Grasping: 0-1 hour per day
    Lifting Requirements


    lbs*:
    Occasionally


    lbs*:
    Occasionally


    lbs:
    Never


    Over 100 lbs:
    Never

    Carrying Requirements


    lbs*:
    Occasionally


    lbs*:
    Occasionally


    lbs:
    Never


    Over 100 lbs:
    Never

    Auditory/Visual Requirements


    Close Vision:
    Continuously


    Distance Vision:
    Continuously


    Color Vision:
    Continuously


    Peripheral Vision:
    Continuously


    Depth Perception:
    Continuously

    Pushing/Pulling Requirements


    lbs*:
    Occasionally


    lbs*:
    Occasionally


    lbs*:
    Occasionally


    Over 100 lbs:
    Never

    Note:
    The physical requirements marked with an asterisk () indicate activities performed without assistance.

    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Work Environment
    Hotel

    Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

    The working conditions will vary between moderately quiet to noisy volumes.

    Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

    Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

    Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.

    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    #LI-SB1
    #INDSALES
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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