- Maintain/develop constructive and cooperative working relationships with clients over time.
- Confer with clients by telephone to provide or obtain information including updating account statuses, consumer contact information, or other additional information relating to the collection of debts.
- Strive to respond to client inquiries received within the same business day.
- Keep records of client interactions, recording details of inquiries, complaints, or comments, as well as actions taken within the system.
- Check to ensure that appropriate changes were made to resolve client concerns or inquiries.
- Promptly refer unresolved client inquiries to designated departments for further investigation/review.
- Promptly process itemized bill requests and utilize WebNow for obtaining/processing disputes, when applicable.
- Send notification to the client of final bill requests, balance/payment verifications, disputes, and instances of fraud and/or identity theft and follow up on responses received.
- Post direct payments.
- Access client websites when applicable to assist with consumer resolutions.
- Process monthly client statements providing payment details and invoice to clients and reconcile any disputes.
- Participate in audits, client visits, external client meetings, conference calls and summits, as necessary.
- Ensure all process and procedure documentation are kept current.
- Client Services must adhere to and be compliant with FDCPA, FCRA, FACTA, Regulation E, HIPAA, TCPA and other applicable federal, state, and local laws as well as company policies and procedures.
- Abide by all policies as outlined within Revco Solutions Employee Handbook.
- Experience working in collections or a call center preferred.
- Ability to represent the organization to clients.
- Knowledge of principles and processes for providing customer services.
- Ability to multitask and work with various computer systems both internal and external.
- Demonstrated ability to communicate well.
- Demonstrated ability to be a team player and work well with peers, superiors, and subordinates.
- Ability to resolve conflicts and negotiate.
- Demonstrated ability to adapt to changes with ease.
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States6 days ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States6 days ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States3 days ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States1 week ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States3 days ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States19 hours ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States6 days ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States3 days ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States6 days ago
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· There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. ...
United States1 week ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States1 week ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States1 week ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States6 days ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States1 week ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States19 hours ago
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· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States19 hours ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States19 hours ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States $40,000 - $50,000 (USD) per year19 hours ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States19 hours ago
-
· Requisition Number: · Job Description · Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak wate ...
United States19 hours ago
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· Requisition Number: · Job Description · Cintas is seeking a Service Representative - Eyewash/WaterBreak for our First Aid and Safety division. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educ ...
United States1 week ago
Client Services Representative - United States - Revco Solutions
Description
POSITION DESCRIPTION:
The client services representative is responsible for interacting with clients to provide and gather information in response to internal and external inquiries to assist with portfolio and individual account handling.
RESPONSIBILITIES:
HOURS:
8:00am-5:00pm
Requirements
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
-
Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
-
Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States
-
Service Representative
Only for registered members United States
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Service Representative
Only for registered members United States