- Improve ServiceNow horizontal discovery and top-down mapping.
- Develop discovery patterns within the ServiceNow environment.
- Provide guidance and best practices based on experience and expertise.
- Strong understanding of data centers and infrastructure/networking.
- Proficiency in low-code development within the ServiceNow tool.
- ServiceNow Certified Discovery Implementation Specialist certification preferred.
- ServiceNow Certified Service Mapping Implementation Specialist certification preferred.
- Highly collaborative and communicative
- Ability to work in fast-paced environment of high transparency and accountability
- Strong interpersonal skills with the ability to communicate effectively and establish working relationships with individuals.
- An unquestioned ability to retain confidential business and personnel information.
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ServiceNow ITOM Consultant - Owatonna, United States - Dahl Consulting
Description
Summary
We are seeking a ServiceNow ITOM Consultant to work with our Site Reliability Engineering team. The successful candidate will be instrumental in advancing service mapping in our ServiceNow ITOM Visibility project.
Key Responsibilities
Technical Skills and Qualifications
Professional Skills
Experience
The ideal candidate will have substantial experience in a similar role, sufficient to provide guidance and best practices.
Work Environment
This role is in a team setting that values collaboration. The pace is fast, and the ability to switch gears quickly is essential.
Project Duration
The role is expected to last through 12/31/2024.
Start Date
We are looking to fill this position by June/July.