- You gotta have it HOT... hot peppers, hot sandwiches, hot pay
- Do you hunger for more?
- Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
- Know and support appropriate personnel policies, labor laws and safety procedures.
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transitions into opening/closing duties.
- Make customers really happy.
- Resolve customer complaints/issues.
- Empowers Associates to make sure all customers leave happy.
- Execute and support all food safety requirements and practices.
- Lead Associates to open, transition, and close shifts without supervision.
- Manage and organize the line and delegate duties to Associates.
- Know and uphold standards for product quality.
- Work the line as needed.
- Ensure back-of-the-house procedural standards are met.
- Promote sales on the shift through executing the marketing plan within the four walls.
- Control food costs, labor, waste, and cash on the shift.
- Count drawers and follow proper daily cash handling procedures.
- Must have the ability/stamina to work a minimum of 40 hours a week.
- Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
- Must be able to exert well-paced and frequent mobility for periods of up to five hours.
- Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
- Must be able to tolerate higher levels of noise from music, customer and employee traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
- Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
- Must represent Potbelly Advantage and Our Values.
- Minimum of 1 year supervisory experience in a restaurant or retail environment.
- Minimum educational requirement: High School degree.
- Must be able to work a minimum of 2 opens and/or closes per week.
- As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
- Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
- Exceptional customer service skills.
- Strong communication skills, both written and verbal.
- Strong organizational skills and the ability to multi-task.
- Strong interpersonal skills.
- Ability to train and coach others.
- Must be able to demonstrate strong leadership skills at all times.
- Must be a strong team-player.
- Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
-
Shift Leader
2 weeks ago
Panda Restaurant Group Denver, United StatesShift Leader Job Number: · Description Panda Express Application Deadline: Accepted on an ongoing basis · Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in ...
-
Shift Leader
1 week ago
Carl's Jr Denver, United States Full timeFast food has never been so much fun · Carl's Jr is dedicated to quality and service in all aspects of our business: our customers, products, and our employees. You're not a face in the are part of our family. Let us show you what Super Star service looks like · Our team is seek ...
-
Shift Leader
2 days ago
Taco Bell Denver, United StatesApplication Deadline - We accpet applicaitons on an ongoing basis. Be Your Best Self See it, Own it, Crush it Make Moments Count Alvarado Restaurant Nation, a leading Taco Bell franchisee, is seeking a Shift Leader who shares our mission to Delive Shift Leader, Shift Lead, Leader ...
-
shift leader
2 days ago
Qonten Denver, United States**SHIFT LEADER** · | Sun, 26 Dec :52:11 GMT · Provide incredible customer service to all of our guests throughout their shopping experience within our bakeries. You understand what it takes to Own the Night (and beyond) by predicting the flow of business during a successful shi ...
-
Shift Leader
1 week ago
Potbelly Sandwich Shop Denver, United StatesPotbelly Sandwich Shop S. Colorado Blvd. [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; ...
-
Shift Leader
5 days ago
Taco Bell Denver, United StatesApplication Deadline - We accpet applicaitons on an ongoing basis. · Be Your Best Self · See it, Own it, Crush it · Make Moments Count · Alvarado Restaurant Nation, a leading Taco Bell franchisee, is seeking a Shift Leader who shares our mission to Deliver Delight to our guests, ...
-
Shift Leader
2 days ago
Far West Restaurant Group Commerce City, United States Full timeHourly job | Compensation Range: $18.00-$19.00 per hour. · Shift Leader · A Shift Leader/Supervisor is an entry-level supervisory position has the overall responsibility of supporting the Restaurant General Manager and Assistant Manager with the daily operations of a restaurant. ...
-
Night Shift Leader
2 days ago
Jersey Mike's Subs Denver, United StatesWITH TIPS - MAKE UP TO $19 to $20 an hour · Come in for an interview and get a free meal · Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are ...
-
Shift Leader
4 days ago
Taco Bell Englewood, United States Full timeCompany Summary: Who is Taco Bell? · Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and ...
-
Shift Leader
3 weeks ago
Einstein Bros Bagels Denver, United StatesEinstein Bros. Bagels E 18th Ave [Shift Manager] As a Shift Leader at Einstein Bros. Bagels, you'll: Work directly with the General Managers; Train and lead the Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and ...
-
Shift Leader
1 week ago
Taco Bell Wheat Ridge, United StatesTaco Bell Kipling St. [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer con ...
-
Shift Leader
1 week ago
Taco Bell Commerce City, United StatesTaco Bell East 60th Ave [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer c ...
-
Shift Leader
3 weeks ago
Jeremiah's Italian Ice Arvada, United StatesJOIN THE JEREMIAH'S ITALIAN ICE FROG SQUAD · (Jeremiah's Italian ice #9001 is owned and operated by Ice Ice Freedom Street, LLC) · WE ARE LOOKING FOR · WEEKEND AVAILABILITY · Hmmm... If we were to describe ourselves in 6 words... COOL, BOLD, GENUINE, VIBRANT, GENEROUS, STRATEGIC ...
-
Shift Leader
6 days ago
Wingstop Commerce City, United StatesWingstop Chambers Road Suite [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those w ...
-
Shift Leader
1 week ago
Hardee's Westminster, United States Full timeShift Leader · Are you passionate about leading a team in a fast-paced environment and ensuring top-notch customer service? · The Shift Leader position at our Food & Beverage establishment offers an exciting opportunity to support the store management team in delivering exception ...
-
Shift Leader
2 weeks ago
Jersey Mike's | JM Restaurants LLC Denver, United StatesDenver minimum wage is $18.29/hr effective Total hourly pay, including tips, will be equal or greater than the local minimum wage._ · - Applications accepted when position filled._ · **Immediately and Urgently Hiring** · **Jersey Mike's is looking for responsible, energetic, and ...
-
Shift Leader
15 hours ago
Chick-fil-A Aurora, United States Full time{$21- $23} Main Responsibilities of a Shift LeaderShift Leader Job Description · The Shift Leader's primary role is to effectively lead the team through daily operations. This includes responsibility for creating shift schedules, delegating tasks, handling cash, and reporting iss ...
-
Shift Leader
4 days ago
Dunkin' - Franchisee Of Dunkin Donuts Littleton, United States Full timeIn 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts a ...
-
Shift Leader
1 week ago
Jeremiah's Italian Ice Arvada, United StatesJob Description · Job DescriptionJOIN THE JEREMIAH'S ITALIAN ICE FROG SQUAD · (Jeremiah's Italian ice #9001 is owned and operated by Ice Ice Freedom Street, LLC) · WE ARE LOOKING FOR · DAYTIME AND WEEKEND AVAILABILITY · Hmmm... If we were to describe ourselves in 6 words... COOL ...
-
Shift Leader
3 days ago
1219 Dave's Hot Chicken Westminster Westminster, United StatesJob Description · Job DescriptionThe Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a time ...
Shift Leader - Denver, United States - Potbelly Sandwich Shop
Description
Earn $18.29 to $ TIPS - Based on skills and qualifications.
Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life Come Build the Potbelly Nation with us.
Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.
Job Title:
Shift Leader
Department/Function:
Operations
Location:
Field, in Shop
Report to:
General Manager/Assistant Manager
Details:
Nonexempt
GENERAL DESCRIPTION
Leads and behaves according to Potbelly Values.
Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift.
Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:FOCUS
People
ESSENTIAL PHYSICAL FUNCTIONS
We're an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
