Freight Operations Manager - Orlando, United States - ASL Personnel Ltd

Description

Exciting role available to join the Management team for this Specialist Freight Forwarder providing customised event transport solutions to clients in the Live Touring, Theatre, Film, TV and Sports sectors.

Role will be responsible for organizational effectiveness within the operations department by providing leadership, training and being the main point of contact for daily activities in addition to larger scale projects and workflow planning.

This individual will also contribute to future project strategies, and champion and implement our policies and standard operating procedures.

Main duties of the role are as follows -• Follow, champion and lead by example on all Company Standard Operating Procedures.

• Support our business objectives and implement any changes within the operations team to align with current goals and company strategy.
• Conduct daily ops meetings to discuss that days jobs and escalate any concerns.
• Take a very proactive approach to the operational workflow and actively communicate with staff to support and assist them.
• By monitoring the Ops inbox, make sure all jobs are being picked up and delegate work to make sure there's a fair split amongst the team with quotes and live jobs.
• Assist in the preparation of departmental budgets to support operational growth.
• Perform regular reviews with operations team and maintain communications between UK & US offices.
• Identify any operational training needs and have regular dialogue with HR to implement training, mentoring and qualifications.
• Actively manage the monthly billing by the ops tea.
• Assist the finance team with billing queries.
• Drive initiatives in the operations team to improve efficiencies and contribute to long term operational excellence.

Essential Skills and Experience -

• A sound knowledge and understanding of multi-model shipments.
• Project freight experience within the live music and wider entertainment sector (highly desirable).
• Previous experience managing a team at a similar level.
• Experience with departmental strategy and performance management.
• Knowledge of UK Customs procedures and regulations.
• Marketing & Sales oriented with commercial aptitude and business development.
• Highly motivated to achieve personal success and success of the whole team.
• Boxtop experience or similar freight forwarding/cargo software
• CDS experience

If you would like more information please contact us today on -

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