- Provide remote and on-site support for client networks
- Provide technical support to end-users for desktops, laptops, and mobile devices
- Respond to help desk tickets in a timely manner and escalate issues as needed
- Diagnose and resolve network connectivity issues
- Troubleshoot and solve technical issues related to hardware and software
- Monitor, and maintain backup solutions
- Document technical procedures and create user guides
- Ensure data security and backup procedures are followed.
- Install, configure, and troubleshoot computer hardware, software, and peripherals
- Proficient in Mac OS, and Windows operating systems
- Strong knowledge of computer networking principles and protocols
- Familiarity with IT infrastructure components such as servers, switches, routers, etc
- Ability to provide desktop support for software installations, upgrades, and troubleshooting
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Monday to Friday
- On call
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Entry Level Technician
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Inspector Magnetic Particle and Penetrant A
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Entry Level IT Technician - Tacoma, United States - Cybertools
1 week ago
Description
Job Description
Job DescriptionSalary: DOECybertools is looking for an Entry Level Help Desk Technician with excellent customer service skills to maintain and support our client IT systems.
You will work with evolving technology on a daily basis as well as a variety of networks and clients. This opportunity allows you to get into an established, growing company and take advantage of the opportunities that will arise as we continue to expand.
Responsibilities:
Technical Skills and Traits Needed
Note: The above skills are not exhaustive. A successful candidate should have a strong foundation in IT support and be willing to learn new technologies as needed.
If you are a motivated individual with excellent problem-solving skills and a passion for technology, we want to hear from you Join our team as an Entry Level Technician and contribute to our mission of providing reliable IT support to our clients.
Benefits:
Schedule:
Work Location: In person
