Sr. Observability Engineer - San Diego - Tealium

    Tealium
    Tealium San Diego

    1 week ago

    Description
    When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.
    WHO WE ARE
    Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium's leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.
    More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.
    Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.
    With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:
    • A Leader in the 2025 Gartner Magic QuadrantTM for Customer Data Platforms
    • 2025 TrustRadius Award Winner: Buyer's Choice
    • 2024 Invoca Partner Collaboration Award
    • 2024 G2 Leader in Tag Management & Enterprise Data Governance
    • Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)
    • Named on Destination CRM's 2024 Top 100 Technologies List for Sales
    • Named on the 2024 Best and Brightest in the Nation list
    • BuiltIn's 2024 Best Place to Work
    WHAT WE ARE LOOKING FOR
    We are seeking a Senior Observability/SRE Engineer to help implement the observability strategy for all of Tealium's systems and features. This role blends advanced observability engineering with a strong understanding of open telemetry, ensuring visibility, reliability, performance, and responsible usage of both off-the-shelf services and custom applications across our products and internal platforms.
    You'll join a team of 3 observability engineers, working cross-functionally with other SREs, MLOps, data engineering, security, and product teams to deliver observability.
    YOUR DAY TO DAY
    • Participate in rotating on-call approximately 20% of working time.
    • Lead end-to-end observability design for all features in production and internal usage
    • Instrument features in Tealium products
    • Implement monitoring and cost tracking
    • Build open telemetry pipelines to track LLM request/response metrics, prompt engineering observability, token usage, hallucination detection, and failover.
    WHAT YOU BRING TO TEALIUM
    • 4+ years in Site Reliability Engineering and Observability Engineering with focus on production-grade 24X7X365 systems.
    • Deep experience instrumenting services and applications for observability.
    • Familiarity with prompt engineering, embeddings, vector DBs (Neptune), and RAG-style architectures.
    • Hands-on experience with OpenTelemetry, Datadog, Sumologic, Prometheus, or similar.
    • Experience integrating observability into AI platforms: e.g., Bedrock, Neptune, LangChain, LlamaIndex, HuggingFace, SageMaker, etc.
    • Proficiency with Java, Python, Go, or similar languages.
    • Experience with multiple AWS services
    • Strong background in Infrastructure-as-Code (Terraform, ArgoCD) and CI/CD tooling (Jenkins, GitHub Actions).
    • Understanding of Kubernetes and container orchestration.
    • Excellent collaboration skills and comfort leading across SRE, Data Engineering, and Product/ML teams.
    • Experience mentoring or leading technical initiatives
    • Communication skills for explaining complex concepts to non-technical stakeholders
    WAGE TRANSPARENCY
    In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.
    The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:
    • Employees are eligible to receive an annual bonus and stock options.
    • Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
    • Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
    • Employees are eligible for flexible paid time-off and extended paid parental leave.
    • We offer 11 paid holidays annually.
    • We offer 15 hours of paid work time for volunteer activities and programs.
    • Our sick leave accrual is the following for our employees:
      • Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
      • Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
      • Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
    An overview of our benefits and perks can be found on our careers page, Additional details regarding the benefits package will be provided during your interview process.
    Compensation Range: $140,000 - $160,000 Base + Variable
    #LI-KK1
    #LI-Remote
    WHY YOU WANT TO WORK HERE
    At Tealium, we don't just offer the ordinary, we provide the extraordinary:
    • Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
    • Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
    • Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
    • Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
    • Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
    • Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
    • Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
    • Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
    • Health and Related Benefits Programs, offering market competitive benefits programs
    Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
    The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.
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