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Corpus Christi

    IT System Administrator Associate - Corpus Christi, United States - Pacer Staffing

    Pacer Staffing
    Pacer Staffing Corpus Christi, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Note :

    · Potential for occasional OT if needed/approved.

    · Hybrid role (part-time onsite, part time work from home - usually about 3 days in office/week but may vary), so candidates must be local to Corpus Christi area.

    Description:

    · Participate in evaluation, analysis, and recommendation of technical computing products with direction from senior staff.

    · Provide technical product support including response to user questions, installation, testing, problem diagnosis, tracking, resolution, and routine maintenance with moderate direction from senior staff.

    · Assist senior staff with the delivery of technical services including the preparation of cost justifications, application requirements, alternative solutions, and technical recommendations.

    · Participate in the preparation of technical procedures, documentation, manuals, and reports.

    · Maintain technical industry knowledge and continue to develop knowledge of client infrastructure.

    Essential Job Functions & Tasks:

    · Assists in the implementation of enhancements, updates, upgrades and patches to ensure equipment is preventively maintained, running properly and protected from computer viruses and other security threats.

    · Assists in keeping users informed of changes on a timely basis.

    · Assists in testing prior to going live into production.

    · Monitors and reports on processes, uptime, performance, utilization and capacity of technologies. Alerts senior staff of less than desirable results.

    · Executes and monitors equipment backups to ensure data and applications are safeguarded and can be restored to establish normal operation after an incident or disaster.

    · Troubleshoots simple support problems and provides or obtains their timely resolution. Escalates complex problems to more senior IT Infrastructure Engineers to facilitate their resolution.

    · Assists in writing and maintaining technical documentation, policies and procedures related to networking and infrastructure and updates, as necessary.

    Minimum Requirements:

    · Education Requirements: Bachelor's degree in computer science or engineering related field or Associate's degree with 2 years system administration related experience or High School Diploma/GED with 4 years system administration related experience.

    · Work Experience: Minimum of 2 years' System Administration related experience (in addition to any experience identified above)

    Additional Requirements:

    · Technical certification in administration technology field preferred, but not mandatory

    Detailed knowledge and experienced is desired in the following areas:

    · Windows Operating Systems

    · HP Server and Workstation Hardware

    · TCP/IP Networking

    · Strong skills in communication, issue resolution, organization, and facilitation are essential.

    · A willingness to provide after-hours support for systems as needed; participate in rotating on-call schedule - typically on-call for 1 week every 6 weeks.

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