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    Food & Beverage Shift Manager - Miami, United States - Buffalo Run Casino & Resort

    Buffalo Run Casino & Resort
    Buffalo Run Casino & Resort Miami, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Position Purpose:
    To ensure a courteous, elegant, and efficient dining experience to guests.

    Responsibilities/Duties/Functions/Tasks:
    • Responsible to oversee all front house activities and operations.
    • Ensure that staff members are familiar with all menu items, ingredients, specials, and prices.
    • Investigate and resolve guest complaints.
    • Establish controls to minimize waste and theft.
    • Ensure that all food safety ordinances and regulations are followed.
    • Ensure the highest standards of cleanliness, safety, and guest satisfaction.
    • Verify legal age (21) of patrons ordering alcohol.
    • Ensure compliance with ABLE Commission Rules and Alcohol Sale & Distribution Procedures.
    • Forecast staffing, hire, train, and schedule staff to ensure staffing levels are adequate for business needs.
    • Evaluate, coach, and mentor employees as often as necessary to ensure successful operations.
    • Enforce agency rules and departmental policies and procedures.
    • Execute payroll and performance management responsibilities as required.
    • Manage departmental budget. Evaluate sales and recognize trends in order to recommend business strategies and promotions that lead to increased revenues and profitability.
    • Ensure compliance with Tip Reporting Procedures and Title 31 requirements.
    • Perform other duties as assigned.
    Qualifications:
    • Requires a minimum of 2 years of prior management experience and 3 years in a fine dining atmosphere.
    • Must be at least 18 years old.

    Special Position Requirements:
    • Requires Food Handler's Permit
    • Requires Gaming License

    Work Requirements:
    • Requires problem solving skills, ability to communicate effectively and supervise others, operate a desktop computer.
    • Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis.
    • Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
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